Jodi Paull
Summary
Accomplished Sales Support and Administration Manager at Flagstar Bank, adept in organizational leadership and budget management. Streamlined internal processes, enhancing efficiency. Excelled in event planning and contract negotiations, fostering robust vendor relationships and driving significant cost savings. Demonstrated expertise in Microsoft Office Suite and exceptional team development skills, ensuring high-quality service delivery and operational excellence.
Overview
29
29
years of professional experience
Work History
Sales Support and Administration Manager
Flagstar Bank
01.1996 - Current
- Supervised a team of administrative professionals, providing guidance, support, and constructive feedback to ensure high-quality service delivery.
- Managed budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost savings.
- Developed effective efficiencies that streamlined internal process, increasing efficiency within the workplace.
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Organized corporate events such as conferences and workshops that fostered professional development among staff members.
- Coordinated office events, seminars and meetings for staff and clients.
- Negotiated and executed contracts on behalf of department.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Created reports, presentations and other materials for executive staff.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Oversaw facilities management tasks such as maintenance requests and space planning initiatives to create a conducive work environment for employees.
- Oversaw corporate events designed to connect and support employees at work and outside of work.
- Negotiated favorable contracts with vendors for office supplies and services, reducing overall operational expenses while maintaining quality standards.
Education
BSW, Bachelor of Social Work -
Ferris State University
Big Rapids, MI05.1993
Skills
- Meeting Coordination
- Organization and Multitasking
- Budgeting and Expense Monitoring
- Office Administration
- Project Planning
- Documentation and control
- Event Planning
- Mail handling
- Scheduling
- Microsoft Office Suite
- Event Coordination
- Policy and procedure modification
- Contract Negotiations
Accomplishments
2023 Flagstar Bank Presidential Award Recipient
Timeline
Sales Support and Administration Manager
Flagstar Bank
01.1996 - Current
BSW, Bachelor of Social Work -
Ferris State University