Jodi Price
East Dublin,GA
Summary
Dynamic and dedicated professional with extensive experience in customer service and event coordination at The Chatham Club. Proven ability in banquet setup and upselling techniques, complemented by a strong work ethic and calm demeanor. Committed to delivering exceptional guest experiences while ensuring compliance with safety standards.
Motivated sales associate with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
9
9
years of professional experience
Work History
Server/Event Coordinator
The Chatham Club
10.2021 - 10.2022
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Served food and beverages promptly with focused attention to customer needs.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Inspected dishes and utensils for cleanliness.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Oversaw event registration process by collecting and tracking attendee information.
Carhop/Drive Through
Sonic Drive In
01.2020 - 05.2020
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Answered guest questions and promoted special products.
- Memorized orders and maintained accuracy in high-traffic times.
- Balanced orders on trays weighing over four lbs and delivered them to cars.
Server
Tumpies' Steakhouse and Seafood
11.2019 - 03.2020
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
Apprentice/Receptionist Assistant
J. Keyton Salon and Spa
08.2016 - 02.2020
- Prepared worksite by setting up required tools and supplies.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Learned wide range of simple and complex techniques from on-the-job training.
- Provided excellent customer service and answered questions related to project timelines and costs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Server
Ruby Tuesdays
08.2018 - 01.2020
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Sales Associate
CosmoProf
03.2015 - 12.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Managed returns, exchanges and refunds in accordance with store policy.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Retail Sales Associate
Sally's Beauty Supply
01.2014 - 01.2015
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
Education
Certificate of Office Business Administration - Customer Service And Office Software
Helms College
Augusta, GA07-2021
Skills
- Team member support
- Daily specials memorization
- Order delivery practices
- Hostess support
- Suggestive selling
- Positive and professional
- Point of sale (POS) system operations
- Banquet coordination
- Safe food handling
- Effective customer upselling
- Strong work ethic
- Buffet setup and takedown
- Task prioritization
- Performance improvement
- Inventory management
- Front-of-house display creation
- Upselling techniques
- Professional appearance
- Calm demeanor
- Allergy awareness
- Customer service
- Guest engagement
- Menu memorization
Timeline
Server/Event Coordinator
The Chatham Club
10.2021 - 10.2022
Carhop/Drive Through
Sonic Drive In
01.2020 - 05.2020
Server
Tumpies' Steakhouse and Seafood
11.2019 - 03.2020
Server
Ruby Tuesdays
08.2018 - 01.2020
Apprentice/Receptionist Assistant
J. Keyton Salon and Spa
08.2016 - 02.2020
Sales Associate
CosmoProf
03.2015 - 12.2015
Retail Sales Associate
Sally's Beauty Supply
01.2014 - 01.2015
Certificate of Office Business Administration - Customer Service And Office Software
Helms College
Similar Profiles
Kimberly DavisKimberly Davis
Chef at Chatham ClubChef at Chatham Club
Kaylee SutcliffeKaylee Sutcliffe
Lifeguard, Childcare, and Fitness Attendant at Chatham Hills Country ClubLifeguard, Childcare, and Fitness Attendant at Chatham Hills Country Club
Jacob MorganJacob Morgan
Assistant Superintendent at Old Chatham Golf ClubAssistant Superintendent at Old Chatham Golf Club
Alexis LewisAlexis Lewis
Lead Teacher at Little Feet Learning AcademyLead Teacher at Little Feet Learning Academy
Alexis FrancisAlexis Francis
Southern Infrastructure at Josh PowellSouthern Infrastructure at Josh Powell