Experienced Residential Property Manager with background leading daily activities for income-producing real estate. Practiced at identifying and meeting residents' needs. Successful at raising occupancy rates by securing long-term tenants.
Overview
11
11
years of professional experience
Work History
Property Manager
Oxford Enterprises Management
Corinth, TX
01.2022 - 07.2022
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
Prepared specifications, solicited bids and approved subcontracts for building services.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Trained and motivated leasing staff during bi-monthly trainings.
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Developed, reviewed and submitted property operating and capital budgets.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Maintained sufficient number of units market-ready for lease.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Completed final move-out walk-throughs with tenants to identify required repairs.
Followed up on delinquent tenants and coordinated collection procedures.
Handled disciplinary actions, performance appraisals and terminations of company staff.
Property Manager
Grail Management Group
Dallas, TX
01.2021 - 12.2021
Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
Completed final move-out walk-throughs with tenants to identify any required repairs.
Maintained sufficient number of units market-ready at all times.
Trained and motivated leasing staff during bi-monthly trainings.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Prepared specifications, solicited bids and approved subcontracts for building services.
Followed up on delinquent tenants and coordinated collection procedures.
Developed, reviewed and submitted property operating and capital budgets.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Introduced prospective tenants to types of units available and performed tours of premises.
Handled disciplinary actions, performance appraisals and terminations of company staff.
Developed and executed plan to achieve and maintain 95% or better rate of occupancy.
Senior Leasing Professional
Leasing Professional | Waterton Residential
Dallas, Texas
10.2018 - 12.2020
Toured property with prospective tenants and provided wealth of information in regards to its key features.
Marketed property to local businesses through collateral, emails and phone calls.
Distributed and followed up on tenant renewal notices.
Invited prospects to fill out application upon completion of property tour.
Escalated any major issues to property manager for immediate remediation.
Resolved conflicts between tenants in most effective manner.
Performed background checks on all apartment applicants.
Kept meticulous records of all correspondence with and from tenants.
Introduced and monitored effective lease renewal programs.
Carefully screened applicants for tenancy.
Verified that all customer complaints were handled promptly and appropriately.
Maintained original leases and renewals for management office.
Audited files and reported any issues requiring follow-up to program manager.
Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
Leasing Professional | Jefferson Apartment Group
Pompano Beach, Florida
06.2017 - 06.2018
Toured property with prospective tenants and provided wealth of information in regards to its key features.
Marketed property to local businesses through collateral, emails and phone calls.
Distributed and followed up on tenant renewal notices.
Invited prospects to fill out application upon completion of property tour.
Escalated any major issues to property manager for immediate remediation.
Resolved conflicts between tenants in most effective manner.
Performed background checks on all apartment applicants.
Kept meticulous records of all correspondence with and from tenants.
Introduced and monitored effective lease renewal programs.
Carefully screened applicants for tenancy.
Verified that all customer complaints were handled promptly and appropriately.
Maintained original leases and renewals for management office.
Audited files and reported any issues requiring follow-up to program manager.
Assistant Property Manager
Luma Corp, LLC
Ft. Worth, TX
08.2016 - 06.2017
Collect rent, manage ledgers, and delinquency reports -Marketing -Managed evictions, writs
and renewals -Resident relations -Maintained vacant units -Proficient in Yardi software -
Toured prospects, prepared documents for potential and current lease holders -Managed
budget and month end closing -Assisted property manager with daily task -Past collections,
move outs, prepared move out statements -answer phones and entered demographics in to
Yardi.
Secured an average of 10 rental agreements each month.
Monitored the timely receipt and reconciliation of rent collections in accordance with
landlord and resident statutes.
Communicated with landlord regarding building and tenant issues.
Assistant Property Manager
Sherron Associates, LLC
Dallas, TX
09.2015 - 08.2016
Completed final move-out walk-throughs for tenants.
Introduced and monitored effective lease renewal programs.
Carefully screened applicants for tenancy.
Verified that all customer complaints were handled promptly and appropriately.
Trained and motivated leasing staff during bi-monthly trainings.
Property Manager
Interstate Services. LLC
Jacksonville, FL
05.2015 - 09.2015
Communicated effectively with owners, residents and on-site associates.
Maintained a sufficient number of units so that they were market-ready at all times.
Followed up on delinquent tenants and coordinated collection procedures.
Evaluated and recommended changes in rental pricing strategies.
Assistant Property Manager
Milestone Management, LLC
Jacksonville, FL
11.2014 - 05.2015
Monitored the timely receipt and reconciliation of rent collections in accordance with
landlord and resident statutes.
Generated professional networks by engaging in professional, industry and government
organizations.
Maintained original leases and renewals for the management office.
Assistant Property Manager
Michelson Realty, LLC
Jacksonville, FL
01.2011 - 11.2014
Responded to all Common Area Maintenance (CAM) inquiries.
Communicated regularly with key on and off-site tenant contacts to achieve satisfaction with building and services.
Planned special events such as lotteries, dedications and project tours.
Audited files and reported any issues requiring follow-up to program manager.
Completed annual rent calculations using housing database software.
Coordinated with janitorial and engineering staff on maintenance and upkeep.
Education
Associate of Arts -
Watson School of Real Estate
Port St. Lucie Florida
High School Diploma -
R J Reynolds High School
Winston Salem, NC
05.1990
Skills
Tenant and eviction laws
Customer service-focused
Financial budgeting and reporting
Property tours and inspections
Marketing and advertising
Property management
Exceptional oral and written communication skills
Knowledge of Texas,Florida real estate laws
Leasing and sales
Staff Management
Contract Negotiation
City and county regulations
Maintenance knowledge
Timeline
Property Manager
Oxford Enterprises Management
01.2022 - 07.2022
Property Manager
Grail Management Group
01.2021 - 12.2021
Senior Leasing Professional
Leasing Professional | Waterton Residential
10.2018 - 12.2020
Leasing Professional | Jefferson Apartment Group
06.2017 - 06.2018
Assistant Property Manager
Luma Corp, LLC
08.2016 - 06.2017
Assistant Property Manager
Sherron Associates, LLC
09.2015 - 08.2016
Property Manager
Interstate Services. LLC
05.2015 - 09.2015
Assistant Property Manager
Milestone Management, LLC
11.2014 - 05.2015
Assistant Property Manager
Michelson Realty, LLC
01.2011 - 11.2014
Associate of Arts -
Watson School of Real Estate
High School Diploma -
R J Reynolds High School
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