Jodi Renner BSN, RN

• Owned ( woman - owned) boardwalk legacy business founded in Ocean City, MD in1933.
• Oversaw workforce, quality control, accounts receivable/payable, budgeting, vendor relations, and public-facing operations.
• Modernized restaurant infrastructure- improvements in physical site and electronically increased efficiency. Remodeled exterior and interior, added electronic menu boards, regularly audited and configured pricing, installed POS systems, highly regulated order of operations for all food and cleaning details, improved inventory management and vendor negotiations, sales tracking, intergraded online ordering, utilized quick books, excel and Microsoft for data tracking, analysis and benchmarking business trajectories. Enhanced website development and social media posts.

Improved access and service efficiency in a high-volume public restaurant environment that in turn increase revenue. Gross sales improved 100% in 7 years from 250K to over 500K between 2017 and 2024.

AED Program

• Conceptualized and built AED program for the Ocean City Maryland Boardwalk in 2020.
• Identified a community-wide cardiac arrest risk along a high-density boardwalk, 2.6 miles long, serving 8+ million annual visitors.
• Designed a population-level prevention program including risk assessment, phased deployment, maintenance planning, and expansion strategies which still function today in collaboration with the local Fire Department.

Hurdles and solutions- 2020

Presented funding proposal to municipal leadership; following denial, restructured the program into a donation-based model.

Presented restructure to the Fire Chief of OCFD, (now retired), in turn was granted approval, FD collaboration and support.

Created succession plan program, remains active, with yearly outreach for 100% donation-based units. Fire Department–maintains and manages units, at no additional cost.

5 year results-

Nine donated, installed, maintained units- each unit with weather proof alarm cabinet- at a estimated cost of $3500 +/- ( market fluctuations) each.

10 AED deployments in which 2 units were used for shocking patients, independent events, resulting in realtime, lifesaving measures and transport that would have otherwise resulted in delay of patient care and increased mortality probability.

• Charge nurse, coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments. Participated in interdisciplinary communication, conducted ongoing monitoring and evaluations of life support systems, patients and equipment, patient behaviors and conditions, regularly updated appropriate clinical staff with clinical information. Always HIPAA compliant.
• Documented assessments and treatments delivered, evaluated and delivered medications, reassessments, administered appropriate medical care per physician orders, gave detailed discharge instructions and education thereto.
• During COVID-19 pandemic, identified avoidable exposure risks and workflow inefficiencies by approaching nursing manger with a plan to implement a quality workflow plan which included relocating ventilators and IV pumps outside patient rooms, using extended tubing and monitoring systems.
• Results- Reduced staff exposure risk, patient disruptions and stress, limited delay in care complications and enhanced delivery systems, improved real-time medication management and response times, reduced dawning and doffing necessities, saved on precious resources and supplies ( PPE). A rapid systems redesign under public health emergency conditions approved by leadership at my request made patient care more efficient which in turn had case by case potential to improve outcomes.
• Fluent in electronic medical records (predominately EPIC)-expert in charting, chart navigation, chart interpretation, chart audits, chart review, discrepancies, detailed input of care and continuity . While shift, patient charts were continuously updated and constantly reviewed for accuracy.
• Quickly responded and redirected situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations. Facilitated therapeutic communication, conflict resolution and crisis intervention.
• Trained clinical RN students and new nurses in proper patient care, assessments, care standards, operational procedures, and safety protocols.

• Assumed and prepared for undergraduate level 300 Community Nutrition Course during regular faculty absence. Preparation included utilizing established curriculum, adding focal activities and integrating applied RN experiences on informed population health content.
• Designed interactive activities using visuals, power points projects and class room exercises addressing health disparities, socioeconomic inequality, nutritional access gaps.

Results- by focusing on brainstorming, solutions, and outcomes, projects with activities presentations and coursework... critical thinking, solutions driven inquiries were applied, addressing real world inequalities and solutions in turn enhancing coursework and testing elevating student's critical thinking and course success.

• Encouraged long-term engagement in advocacy, public service, and philanthropy.
• Used lectures, discussions and demonstrations to increase learning and classroom success.
• Examined and graded assignments and assessments to report grades to appropriate personnel.
• Submitted daily class roster to accurately maintain attendance records.
• Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
• Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.

• Delivered emergency care across trauma, stroke, cardiac, burn, and medical populations, by conducting rapid triage, stabilization protocols, and acuity prioritization. Consistently analyzing orders for any contraindications, and risks and comfortably discussing discrepancies and concerns to attending physician and escalating if/as needed protect patient safety and nursing scope of practice.
• Served on an institution-wide ER Safety Committee identifying risks related to workplace violence, weapons risks, and staff assaults. Contributed to solution development, including police presence and revision of requirements for police at the bedside on a case by case basis, advocated for the addition of metal detectors while navigating barriers to include community optics and donor concerns delaying implementation of safety install. Outlined beefed up protocols for staff safety training- including RN rights and post-assault response protocols and follow up measures.
• Experienced firsthand system failure when a discharged patient of this RN was later found to have had a loaded firearm concealed throughout an overnight stay. Metal detectors were ultimately installed years later, validating early risk assessments.
• Documented and educated patients and families of treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Sustained quality standards by performing routine medication audits, narcotics counts per hospital protocol and standards, upholding internal and industry best practices.
• Followed all personal and health data procedures to effectively comply with HIPAA laws/ EMTALA laws and prevent information breaches, and patient negligence.

• Assessed, reviewed, implemented, reassessed and monitored patients as an RN, scope of practice care and protocols. Discharge plan objectives, safe medication administration ( 5 rights), and care team collaboration.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.

Renner Drywall and Texturing

• Co-built drywall and texturing service company from the ground up 1995. Established foundational processes and equipment for business operations, estimations- client services and plans, contracts for service, home builder contracts, collaboration and services, supplier relationships, material and expense oversight, employee management, quality control, payables and receivables, customer service and office management oversight, utilizing phone systems, microsoft programs and quick books. Microsoft office, power point and word utilized for proposals, customer tracking, graphs analysis, communications and for benchmarking business growth.
• Developed and built operational initiatives, purchased additional equipment, and hired employees to drive and maintain substantial business growth. A zero sum home based, family business started in 1995, with 10 year growth to one million dollar (+) annual gross operations.
• 2005- Opened office space, built a network of relationships with local home builders, remodeling companies and homeowners resulting in 20+ retained contracts for home building and remodels yearly. Employed 5 regular drywall staff, one office assistant, with 50 drywall contractors available as/ if needed for large, ongoing projects.
• Growth resulted in consistently generating over 1 million in gross sales by 2005 to 2010.

• Founder, Owner, Operator- From conception, to opening the doors, The Den Barber Shop focused on high end men's hair care- product lines and styles. Offered precision cuts, color, texturing and styling of hair. Offered hot towel facial shaves, beard care, and trims. Kept work areas, tools, and equipment organized and sanitized to minimizing disease transfer and health risks.
• Researched latest trends in hair and barbershop trends to stay updated on cut, style, and techniques. Initiated a"mug club". Customer incentives, retention program and revenue driver. Customers would bundle and prepay for 5/10/20 hair services - they received a personalized shaving mug, shave soap and brush with their name and unique design. The mugs would be displayed on open shelving at the barbershop for their personal use each visit. Results- drove revenue up for hot towel shaves by 50% in the first year. Increased word of mouth business by numerous clients and established community within that the customers felt excited about.
• Processed payments, entering sales in quickbooks, and for credit care processing, practiced prompt customer service by answering phone calls and emails promptly to schedule client appointments. Maintained client treatment records and designed long-term care programs for return customers by re-booking clients at end of appointments, curating periodical/ term "specials" with dollars off, and/or elevating services for a reduced price, and The Mug Club, supported business flow and retention and contributed to a client list of more than 300 by year 4 and 5.