Knowledgeable certified notary public with strong background in Penndot transactions. Successfully managed branch operations and improved customer satisfaction. Demonstrated strong problem-solving and organizational skills.
Overview
24
24
years of professional experience
Work History
Lead Branch Specialist /Certified Notary Public
AAA East Central
04.2001 - Current
Leading the day to day operations of the branch in the absence of the branch manager.
Helping customers solve various Penndot issues.
Completing various Penndot audits, inventories and different accounting procedures.
Completing Penndot title transfer, registrations and procedures for members and non members.
Making sure strict notarial guidelines and Penndot guidelines are adhered to by office staff.
Fostered a secure environment during transactions through diligent verification of identity documentation provided by signers.
Customer service
Education
High School Diploma -
ROCKWOOD AREA SCHOOLS
ROCKWOOD PA
05-1990
Skills
Extensive knowledge of Penndot systems and notary guidelines