Jodi Ross
Waverly,IA
Summary
Dynamic and innovative professional at Cedar Falls Community Schools who excelled in building professional relationships and enhancing student independence and academic progress. Skilled in collaborative teamwork and maintaining confidentiality, demonstrating exceptional patience and flexibility.
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in customer service, communication and multi tasking.
Experienced with office administration, including managing daily operations and ensuring smooth workflow. Utilizes organizational and leadership skills to maintain efficiency and support team productivity.
Overview
31
31
years of professional experience
Work History
Special Education Associate
Cedar Falls Community Schools
08.2022 - Current
- Established professional relationships with teachers and staff to increase rapport and support.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions in the classroom.
- Supported teachers in development of individual learning strategies.
- Reliable and dependable
- Worked with students using the Talk to Me speech/communication devices
- Assisted in the library long term as a media specialist.
Self Employed
My Dress Up Shop
10.2009 - 07.2023
- 14 years experience
- Customer service
- Self motivated with a strong sense of personal responsibility.
- Worked effectively in fast paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail oriented with a strong work ethic.
Office Manager
Creative Financial Group
03.1994 - 06.2007
- 13 years office manager for a life insurance company handling all daily operations.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls, in person or email correspondence.
- Payroll experience
Education
Office Specialist
Hawkeye Community College
Waterloo, IA05-1993
Skills
- Patience and flexibility
- Data entry
- Computer skills
- Customer service
- Office management
- Confidentiality
- Multi tasking
- Talk to Me Technology device
Timeline
Special Education Associate
Cedar Falls Community Schools
08.2022 - Current
Self Employed
My Dress Up Shop
10.2009 - 07.2023
Office Manager
Creative Financial Group
03.1994 - 06.2007
Office Specialist
Hawkeye Community College
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