An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
4
4
years of professional experience
Work History
Server
Lou's Full-Serv
Jackson, MS
10.2023 - 12.2023
Provided excellent customer service to ensure satisfaction.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Took orders from customers accurately and in a timely manner.
Delivered food orders promptly and courteously.
Handled money transactions accurately while following company procedures for handling cash payments.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Manager
Papa Johns
Brandon, MS
11.2019 - 03.2023
Monitored store operations to ensure compliance with company policies and procedures.
Assisted in resolving escalated customer service issues in a timely manner.
Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
Managed daily cash intake by counting out registers and tabulating profits.
Directed and led employees and team members on effective operations, methods and procedures.
Assigned tasks to employees and monitored productivity, performance and task completion.
Cashier/Server
Lost Pizza
Brandon, MS
08.2019 - 01.2022
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Delivered high level of customer service to patrons using active listening and engagement skills.
Greeted customers promptly and responded to questions.
Counted and balanced cashier drawers.
Ensured that each guest was served courteously, quickly, and efficiently.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.