Hi, I’m
Jodi Russell
Eminence,USA
Summary
Results-driven accounts receivable professional with a strong commitment to high standards. Proven track record in managing receivables, reducing delinquency rates, and enhancing financial processes. Recognized for exceptional team collaboration and adaptability to evolving business demands, utilizing expertise in financial analysis and customer relations. Eager to embark on a new professional opportunity with a growth-oriented organization.
Overview
16
years of professional experience
Work History
Harmony at Tucker Station
Business Office Manager/Accounting Manager
06.2022 - Current
Job overview
- Successfully launched a brand-new Luxury Senior Living Community, growing its census by 300% from pre-opening operations.
- Worked remotely from a home office and traveled as necessary to support other communities within the company.
- Compiled monthly financial statements for examination and reconciled bank statements accordingly.
- Reconciled accounts, processed purchase orders, deposited funds, and handled credit card and ACH transactions.
- Gathered and analyzed accounts receivable/payable data and prepared timely reports for audits and reviews
- Managed residents' accounts, admissions, discharges, ancillary charges, and levels of care through multiple databases.
- Worked in partnership with executive leadership to establish long-term objectives as part of initiatives aimed at ensuring ongoing success.
- Developed a comprehensive budget for the business, leading to increased financial stability and growth.
- Reviewed invoices for appropriate documentation and approval before processing payments, mitigating risks of unauthorized transactions.
- Reduced late payment penalties by closely monitoring due dates and prioritizing urgent payments.
- Provided exceptional customer service to both internal departments and external vendors, fostering positive working relationships.
Crestview Nursing & Rehabilitation
Business Office Manager/Accounting Manager
03.2009 - 06.2023
Job overview
- Managed accounts receivable, accounts payable, petty cash boxes, financial records and resident trust accounts daily
- Updated and maintained records for hundreds of patients
- Processed Accounts Payables with attention to appropriate GL codes
- Managed Resident Trust Accounts thru RFMS and National Data Care
- Multiple Reconciliations completed monthly with accuracy
- Audited and processed accounts for Write Off's, Refunds and Adjustments weekly
- Month End Close procedures completed
- Monitored accounts while aggressively working accounts over 60 days
- Conducted 72 Hour Financial Meeting with responsible party for all residents to ensure financial obligations were understood
- Weekly aging audits and collection calls to prepare for Monthly AR Reviews
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Resolved financial discrepancies and customer billing issues with timely attention.
Masonic Homes of Kentucky -SHELBYVILLE CAMPUS
Heathcare Business Office Manager/Billing Manager
06.2019 - 03.2021
Job overview
- Worked remotely from a home office and traveled as necessary.
- Streamlined invoice processing to ensure timely payments to suppliers, improving relationships and trust with key partners.
- Conducted team meetings to cultivate a collaborative environment, enhancing communication across departments and improving project results.
- Implemented new software for financial management, significantly reducing errors in budget reports and expense tracking.
- Documentation coordination for internal and external auditors
- Conducted an audit of residents' accounts for accuracy before the Triple Check process.
- Conducted weekly reviews of aging for all payers in preparation for the Monthly AR Review meeting.
- Updated reports, managed accounts, and generated reports for company database.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
SIGNATURE HEALTHCARE, RRC
Senior Collections Analyst
05.2016 - 06.2019
Job overview
- Worked from home, in office and traveled as needed
- Conducted maintenance, monitoring, and completion of audits across all accounts within company centers in Kentucky, Tennessee, and Florida.
- Reviewed accounts for errors and collectible revenue, thereby enhancing month-end revenue.
- Collaborated with call center staff to ensure weekly collection targets on accounts were achieved.
- Resolved balance discrepancies through proactive communication with both internal and external customers.
- Analyzed, assessed, and suggested potential financial solutions tailored to customer requirements.
- Performed routine account reviews to guarantee prompt follow-up on overdue invoices and to observe client payment patterns.
- Assisted in developing policies and procedures that maintained a high standard of professional conduct among collectors.
- Enhanced company revenue by effectively managing high-value accounts.
- Identified patterns of delinquency within the portfolio to proactively address potential issues before escalation.
Education
Ohio Business CollegeLorain, OH
Associate Degree from Healthcare Administration
08.1994
Skills
- Payment Processing
- Accounts Receivable
- Microsoft Office
- Data Entry - Charge Entry
- Customer service
- Expense Tracking
- Electronic medical records (EMR) systems
- Quality Assurance
- Adaptability and Flexibility
- Effective Communication
- Self Motivation
- Records and Database Management
- Problem-Solving
- Time Management
- Attention to Detail
- Critical Thinking
- Planning and Prioritization
- Data Entry
- Organizational Skills
- Call Center
- Sales Support
- Account Reconciliation
- Relationship Building
- Professionalism
- Office Administration
- Deadline Management
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work from home optionPaid time offCareer advancementWork-life balanceCompany CulturePaid sick leaveTimeline
Business Office Manager/Accounting Manager
Harmony at Tucker Station
06.2022 - Current
Heathcare Business Office Manager/Billing Manager
Masonic Homes of Kentucky -SHELBYVILLE CAMPUS
06.2019 - 03.2021
Senior Collections Analyst
SIGNATURE HEALTHCARE, RRC
05.2016 - 06.2019
Business Office Manager/Accounting Manager
Crestview Nursing & Rehabilitation
03.2009 - 06.2023
Ohio Business College
Associate Degree from Healthcare Administration
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