Jodi Scanlon

Supervised the signs and paint striping database. Mentored sign installation crews in the field. Provided quality control for work orders. Filed responses to lawsuits filed against the Dept. of Transportation. Located and mapped the collision reports on a shared GIS system. Worked with the Federal Department of Transportation to correlate data. Participated in statewide panels to update collision reports. Ran daily uploads and downloads of signage data to installation crews. Was honored for special movement and integration of databases. Participated in analysis to increase road safety in King County.

• Streamlined operational processes, enhancing team efficiency and service delivery.
• Developed training materials for onboarding new staff, improving knowledge retention and job performance.
• Analyzed performance metrics to identify areas for improvement, driving strategic decision-making initiatives.
• Led cross-functional teams in implementing process improvements, resulting in increased operational effectiveness.
• Coordinated project timelines and deliverables, ensuring alignment with organizational goals and objectives.
• Facilitated workshops to enhance team collaboration and communication, fostering a positive work environment.
• Monitored industry trends and best practices, integrating insights into strategic planning efforts.
• Followed all company policies and procedures to deliver quality work.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.