Open To Work
Jodi Scott
Midwest city ,Oklahoma
Summary
Diligent job-seeker with strong background in retail management. Successfully coordinated store operations and enhanced customer satisfaction. Demonstrated leadership in staff training and inventory management. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Assistant Store Manager
DSW
04 2017 - Current
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
Assistant Store Manager
Boot Barn
02.2025 - 12.2025
- Led daily store operations, ensuring optimal inventory levels and visual merchandising standards.
- Trained and mentored staff on customer service excellence and product knowledge.
- Monitored team performance, providing feedback to enhance productivity and service quality.
Shift Leader
Loves Travel Stop
05 2007 - 03 2017
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
- Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
- Enhanced team efficiency by leading shift changeovers, ensuring smooth operations without downtime.
- Ensured compliance with all legal and company policies, minimizing risks of fines or sanctions.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
Education
Business Management - Business
05.2010
Skills
- Goals and performance
- Customer experience
- Employee scheduling
- Stock management
- Sales growth
- Customer Relations
- Sales expertise
- POS systems operations
- Operations
- Sales and marketing
- Product and service sales
- Order management
- Inventory management
- Coaching and mentoring
- Effective leader
- Scheduling
- Delegation
- Recruitment
Accomplishments
- Documented and resolved loss prevention issues which led to 7% decrease in last 3 fiscal years
Timeline
Assistant Store Manager - Boot Barn
02.2025 - 12.2025
University of Phoenix - Business Management , Business
Assistant Store Manager - DSW
04 2017 - Current
Shift Leader - Loves Travel Stop
05 2007 - 03 2017