Jodi Scott
Buffalo
Summary
Clinical healthcare professional with 10+ years of experience building trusted relationships with patients, physicians, radiologists, nurse practitioners, physician assistants, and multidisciplinary healthcare teams. Known for delivering exceptional patient experiences, educating patients through complex procedures, and consistently exceeding productivity goals in a high-volume outpatient imaging practice. Entrepreneurial business owner with proven experience in business development, prospecting, cold calling, relationship management, objection handling, recruiting, and high-ticket product sales.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Ultrsound Sonographer
Windsong Radiology
Buffalo, NY
03.2016 - Current
- Daily productivity goal of 12 patients; consistently exceeding expectations by caring for 15+ patients per day while maintaining quality of standards
- Surpassed year-over-year patient volume goals, contributing to organizational growth while achieving annual performance bonus targets
- Consistently exceeding patient productivity goals, contributing to revenue growth and supporting the organization's strategic growth following its acquisition by Lumexa Imaging
- Provide hands-on patient care in a fast-paced, high-demand outpatient imaging environment
- Collaborate daily with physicians, radiologists, nurse practitioners, physician assistants, registration staff, schedulers, and medical advisors to ensure quality patient care
- Gained extensive experience in breast and vascular imaging, enhancing diagnostic capabilities and patient care
- Educate patients throughout the imaging process, explaining procedures in a clear, compassionate, and easy-to-understand manner
- Provide hands-on patient care in a fast-paced, high-demand outpatient imaging environment
- Extensive breast imaging experience with vascular imaging experience
- Performance frequently recognized by radiologists; received numerous patient commendations and positive reviews submitted to management
Business Owner
Enagic
Buffalo, NY
01.2023 - Current
- Built and managed an independent business as an authorized distributor, driving sales, expanding brand awareness, developing a loyal customer base, and mentoring new team members
- Prospected through cold calling, networking, and social media marketing
- Addressed objections while educating prospective customers, facilitating informed purchasing decisions
- Recruited and onboarded business partners, enhancing business growth through strategic relationship-building
- Hosted educational presentations, and built a personal brand online
- Managed all aspects of the business while developing strong organization, time management, and self-discipline
Server
The Mansion on Delaware
Buffalo, NY
01.2014 - 03.2018
- Resolved customer complaints swiftly to uphold restaurant reputation and satisfaction levels
- Implemented efficient table turnover strategies to optimize seating capacity during peak hours
- Maintained cleanliness and organization of dining area to enhance guest experience
- Assisted in inventory management by tracking supplies and notifying management of shortages
Server
Cheddars Scratch Kitchen
Erie, PA
08.2012 - 02.2014
- Provided exceptional customer service in fast-paced dining environment
- Accurately processed orders and managed transactions using POS systems
- Collaborated with kitchen staff to ensure timely meal delivery and quality standards
- Trained new servers on menu items, service protocols, and customer engagement strategies
Education
Associate of Science - Ultrasound
Great Lakes Institute of Technology
Erie, PANo Degree - Business
Pennsylvania State University- The Behrend College
Erie, PASkills
- Patient Education & Advocacy
- Communication & Active Listening
- Time Management & Organization
- Self-Motivated & Entrepreneurial
- Business Development
- Referral Relationship Building
- Prospecting & Lead Generation
- Objection Handling
- Healthcare Collaboration
- Physician & Provider Relationship Management
- Clinical Education
- Medical Terminology
- Breast Imaging
- Vascular Imaging
- Patient History Review & Clinical Documentation (PACS)
- Consultative Selling
Accomplishments
High School Soccer Captain, 4 year starter
Penn State Behrend- Recruited from high school, 1st year starter
Certification
ARDMS SPI
ARDMS Breast
ARDMS Obstetrics & Gynecology
Timeline
Business Owner
Enagic
01.2023 - Current
Ultrsound Sonographer
Windsong Radiology
03.2016 - Current
Server
The Mansion on Delaware
01.2014 - 03.2018
Server
Cheddars Scratch Kitchen
08.2012 - 02.2014
Associate of Science - Ultrasound
Great Lakes Institute of Technology
No Degree - Business
Pennsylvania State University- The Behrend College