Dedicated and hard-working employee with a strong work ethic. Known for being reliable, detail-oriented. Quick to learn, adaptable, and driven to contribute in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
East Cooper Plastic Surgery
Mount Pleasant, South Carolina
07.2023 - Current
Managed patient scheduling and ensured timely appointments.
Assisted with insurance verification and patient intake processes.
Maintained organized medical records and updated patient information.
Supported staff by preparing documents and handling correspondence.
Utilized electronic health record systems for data entry and retrieval.
Assisted in creating a welcoming environment for patients and visitors.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Handled incoming calls and directed callers to appropriate department or employee.
Assisted customers by providing information and resolving inquiries.
Answered calls in pleasant, calm voice and asked appropriate questions to direct callers to proper individuals.
Optometric Technician
Family Vision Care
Mount Pleasant, SC
06.2022 - 07.2023
Assisted in patient examinations using optical equipment and diagnostic tools.
Prepared examination rooms and maintained cleanliness of instruments and equipment.
Recorded patient histories and documented vision tests accurately for optometrists.
Provided patients with information on contact lenses and glasses options available.
Scheduled appointments and managed patient flow within the clinic effectively.
Answered phone calls from customers inquiring about services offered by the practice.
Checked patient records for accuracy and updated them when necessary.
Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
Sent patient prescriptions to pharmacies
Prepared invoices for services rendered and collected payments from patients.
Customer Service Associate
Walgreens
Mount Pleasant , SC
12.2021 - 06.2022
Assisted customers with product inquiries and provided knowledgeable recommendations.
Processed transactions accurately using point-of-sale systems and cash registers.
Managed inventory levels by restocking shelves and organizing products effectively.
Addressed customer complaints promptly to ensure a positive shopping experience.
Greeted customers and identified their needs.
Kept work area neat, clean, and well-stocked at all times.
Resolved customer inquiries in a timely manner.
Demonstrated active listening skills when responding to customer questions and complaints.
Daycare Worker
Music In Motion Family Fun Center
Summerville, SC
06.2021 - 12.2021
Supervised children during activities to ensure safety and engagement.
Monitored behavior to encourage positive social interactions among children.
Enforced rules to teach good manners and maintain safe environment.
Communicated effectively with parents regarding children's progress and needs.
Established good relationships with families through open communication about their child's progress.
Team Member
Wendys Fast Food
Goose Creek, South Carolina
10.2020 - 04.2021
Operated point-of-sale system for transactions and cash handling duties.
Maintained a clean and organized work area throughout shift.
Resolved customer complaints promptly to maintain satisfaction and loyalty.
Assisted customers with menu selections and order placements promptly.
Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
Served orders to customers at windows, counters and tables.
Team Member
Culver's Restaurant
Summerville, South Carolina
06.2020 - 10.2020
Prepared and assembled food items according to standard recipes.
Maintained cleanliness and organization in workstations during shifts.
Assisted customers with menu selections and order placements promptly.
Processed cash and card transactions accurately at the register.
Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
Greeted customers and took their orders in a friendly and efficient manner.
Served orders to customers at windows, counters and tables.