Jodi Steinhoff
Lawrence,Michigan
Summary
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
9
9
years of professional experience
Work History
Kitchen Manager
Southwest Food Excellence/Elior North America
01.2020 - Current
- Manage by leading daily operation on-site.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Primary responsibilities are to ensure quality of food preparation and service to students with efficient record keeping.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
- I maintain departmental records in an efficient manner, including production records, inventory reporting and student/staff accounts.
- Order food and supplies for lunch program
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Project meal counts for the day meals and coordinate employees job duties.
- Observed activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate during breakfast and lunch.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
Kitchen Manager/Healthcare
The Avenue Family Network
11.2017 - 03.2019
- Managed all aspects of the kitchen, purchasing, prepared monthly menu, daily production reports, aware of specific client diets and regulations.
- Healthcare companion with basic cleaning, transportation to appointments, scheduled outings and documentation.
- Promoted adherence to facility policies and procedures by modeling professional behavior at all times, ensuring consistent standards across the workplace.
- Developed trusting relationships with patients through empathetic listening skills, promoting open dialogue about concerns or questions related to their healthcare experience.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Personal Banker
Arbor Financial Credit Union
10.2016 - 11.2017
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Cross-sold bank products and services to meet customer needs and provide options.
- Contributed to a positive work environment, fostering teamwork among colleagues to enhance productivity levels.
Receptionist
Wil-O-Paw Animal Hospital
11.2015 - 05.2016
- Answer phones, schedule appointments (Cornerstone software.)
- Take payments on account.
- Fill medications for clients.
- Prepared client paperwork for Doctors and Technicians.
- Scheduled/confirmed vet and grooming appointments.
- Price quote on procedures and products.
- Opened/closed office.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Prepared end of day reports, along with bank deposits and money drawer.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High School Diploma -
Coloma Community Schools
Coloma, MINo Degree -
Lake Michigan College
Benton Harbor, MISkills
- Payment processing
- Critical thinking
- Data Entry
- Problem solving skills
- Problem resolution
- Health and safety
- Activities planning
- Nutrition planning
- Safety and supervision
- Time management
- Coordination and teamwork
Activities
- Passionate about providing excellent customer service.
- Believes in building a diverse team as a leader/manager.
- Served as Chairperson in many volunteer functions.
Timeline
Kitchen Manager
Southwest Food Excellence/Elior North America
01.2020 - Current
Kitchen Manager/Healthcare
The Avenue Family Network
11.2017 - 03.2019
Personal Banker
Arbor Financial Credit Union
10.2016 - 11.2017
Receptionist
Wil-O-Paw Animal Hospital
11.2015 - 05.2016
High School Diploma -
Coloma Community Schools
No Degree -
Lake Michigan College
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