JODI STEVENS
TEHACHAPI,CA - California
Summary
Proficient administrative professional experienced in data entry, document management and file preparation. Top-notch communicator with good time management and problem-resolution skills. Expertise in Microsoft Office.
Overview
19
19
years of professional experience
Work History
Case Records Technician
State Of California Department Of Corrections
10.2007 - 05.2022
- Completed database queries and generated reports.
- Scheduled hearings and meetings to facilitate smooth case progress.
- Maintained inmate Parole, Board of Parole Hearings, Sexually Violent and Mentally Disordered Offender, INS, and CLETS files.
- Typed up correspondence, letters and permanent records.
- Located clearances, certificates and approvals from appropriate authorities.
- Maintained organized filing system to facilitate easy retrieval of documents.
- Compiled, sorted and filed high volume of documents.
- Operated office equipment to scan and copy documents.
- Cleaned up files regularly by removing outdated information for archival or disposal.
- Retrieved file information and made copies for authorized users.
- Followed security protocols to protect sensitive and proprietary information.
- Archived and disposed of documents according to established policies.
- Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
- Tracked file removals and coordinated on-time returns.
Secretary
Tehachapi Unified School District
04.2004 - 10.2007
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Created and updated records and files to maintain document compliance.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Maintained electronic filing systems and categorized documents.
- Recorded and tracked operational expenses to identify and eliminate wasteful spending.
- Screened visitors and issued badges to maintain safety and security.
- Managed filing system, entered data and completed other clerical tasks.
- Composed inter-office correspondence and provided product and service information to customers.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Accounts Receivable Clerk
Benz Proprane
01.2003 - 04.2004
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Responded to inbound inquiries regarding accounts and payments.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Developed and maintained positive relationships with clients to maximize collections.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Safeguarded documents of accounts receivable and payments to enable tracking history and maintain accurate records.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Matched purchase orders with invoices and recorded necessary information.
Education
Associate of Arts - Business
Southern New Hampshire University
Hooksett, NH05.2017
Skills
- External Communications
- Records Management
- Forms Completion
- Client Correspondence
- Office Support
- Database Queries
- Research Abilities
- Office Supplies and Inventory
- Administrative Support
- Correspondence Management
- Documentation Skills
- Word Processing and Spreadsheets
- Investigation Skills
- Reporting Requirements
- Customer Service
- General Office Functions
- Office Equipment Operation
- Written Communication
- Data Entry Software
- Information Sourcing
- Scanners and Copiers
Timeline
Case Records Technician
State Of California Department Of Corrections
10.2007 - 05.2022
Secretary
Tehachapi Unified School District
04.2004 - 10.2007
Accounts Receivable Clerk
Benz Proprane
01.2003 - 04.2004
Associate of Arts - Business
Southern New Hampshire University
Similar Profiles
Elyce NolanElyce Nolan
Registered Dental Hygienist at State of California Department of CorrectionsRegistered Dental Hygienist at State of California Department of Corrections
Jane RussellJane Russell
Correctional Counselor at State of California Department of CorrectionsCorrectional Counselor at State of California Department of Corrections
Victor AcostaVictor Acosta
Correctional Officer at State of California Department of CorrectionsCorrectional Officer at State of California Department of Corrections
Tristan BerronesTristan Berrones
Correctional Officer at State of California Department of CorrectionsCorrectional Officer at State of California Department of Corrections
Vincent LigorioVincent Ligorio
Interim CEO - Rector at RYBAKOV FOUNDATIONInterim CEO - Rector at RYBAKOV FOUNDATION