Jodi Swartz
Independent Contractor
Boulder,CO
Summary
Dynamic and detail-oriented professional with extensive experience in housekeeping and customer service, notably as a House Cleaner for Owner Operator Independent. Proven track record in delivering exceptional cleaning solutions and maintaining high standards of quality assurance. Skilled in eco-friendly practices and adept at building strong client relationships through effective communication.
Overview
25
25
years of professional experience
Work History
House Cleaner
Owner Operator Independent
03.2021 - Current
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Adhered to professional house cleaning checklist.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs.
- Assisted fellow house cleaners when needed during busy periods or staff shortages.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
Jewelry Designer
Self Employed Services
04.2012 - Current
- Conducted research of seasonal market trends and customer buying preferences.
- Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
- Maintained equipment in good working order, completing adjustments and repairs to promote longevity.
- Assessed pieces to evaluate quality and accuracy according to design.
- Conducted in-depth research to identify sourcing for high-quality materials and stones at attainable pricing.
- Modified designs to meet client demands.
- Maintained a strong aesthetic vision, providing consistent high-quality designs across various collections.
- Enhanced jewelry designs by incorporating innovative materials and techniques.
- Participated in industry trade shows, showcasing new designs and expanding brand visibility.
- Communicated effectively with clients to understand their needs and preferences for customized pieces.
- Delivered fully repaired, resized and polished pieces according to customer requirements while maintaining high satisfaction.
- Developed innovative and attractive jewelry designs and updated current designs by hand or with Software.
Food Truck Operator
Owner-Operator
09.2020 - 10.2022
- Planned daily menus and prepped food for service.
- Assisted food prep and assembly on line and served Number customers per day.
- Greeted customers, answered menu questions and responded to complaints.
- Provided training for new staff on food handling, customer service, and safety protocols.
- Organized catering services for special events, expanding business reach and diversifying revenue streams.
- Ensured cleanliness and safety within food truck, adhering to local health department guidelines.
- Adhered to all necessary permits and regulations required for food truck operation, ensuring full compliance with local laws and requirements.
- Enhanced overall efficiency with thorough knowledge of menu offerings, ingredients, and allergen information.
- Upgraded kitchen equipment to improve cooking efficiency and expand menu capabilities.
- Implemented successful marketing tactics to attract new customers while maintaining strong relationships with regular patrons.
- Expanded business reach by participating in local events such as festivals or community gatherings that aligned with our target demographic.
Farm Owner
Self-employeed
01.2020 - 10.2022
- Managed farm operations for optimal efficiency, streamlining processes and reducing labor costs.
- Oversaw farm maintenance ensuring all structures/equipment were kept in good working order to prevent delaysdowntime.
- Enhanced livestock health and productivity with meticulous attention to nutrition, breeding, and disease prevention strategies.
- Expanded the farm''s market presence through strategic partnerships with local restaurants and retailers.
- Established a successful agritourism program to generate additional income and promote the farm''s brand.
- Diversified revenue streams by introducing new cash crops and value-added products such as jams, preserves, and artisanal cheeses.
- Monitored livestock health and administered medication and vaccinations at established intervals.
- Identified, isolated and treated diverse pests and diseases in crops and livestock.
- Selected and purchased supplies and equipment such as seed, farm machinery, and livestock.
- Researched pests and diseases common to individual types of stock and developed mitigation plans.
- Fed and watered over Number Type animals according to strict feeding schedules and dietary needs.
Server/Bartender
Various Restaurants
03.2000 - 12.2019
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Education
Bachelor Of Arts - Fine Arts
Humboldt State University
Arcata, CAAssociate Of Arts - Fine Arts
Modesto Junior College
Modesto, CAHigh School Diploma - Arts
Chippewa Falls Senior High School
Chippewa Falls, WI 06.2003
Skills
Housekeeping
Timeline
House Cleaner
Owner Operator Independent
03.2021 - Current
Food Truck Operator
Owner-Operator
09.2020 - 10.2022
Farm Owner
Self-employeed
01.2020 - 10.2022
Jewelry Designer
Self Employed Services
04.2012 - Current
Server/Bartender
Various Restaurants
03.2000 - 12.2019
Bachelor Of Arts - Fine Arts
Humboldt State University
Associate Of Arts - Fine Arts
Modesto Junior College
High School Diploma - Arts
Chippewa Falls Senior High School
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