Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jodi Taylor

Bakersfield,CA

Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Dedicate Dental Assistant/Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Nanny

Kiarra Harris-Girard
09.2022 - Current
  • Prepared meals and snacks for children based on dietary guidelines.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Worked to establish long lasting connections with over 4 families

Crew Member

Trader Joe's
05.2014 - 04.2022
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Stocked shelves to organize aisles in assigned department.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Monitored market trends and developed strategies to capitalize on potential opportunities.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Managed over 3 orders per day

Dental Assistant, Chairside

DDS. Assad Mora
05.2011 - 05.2014
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for over 5 procedures daily.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Restocked supplies and submitted purchase orders to maintain stock levels.

Education

No Degree - General Studies

Bakersfield College
Bakersfield, CA
05.2025

Skills

  • Food Handling Training
  • Educational Support
  • Event and Activity Planning
  • Boundary Setting
  • Patient Benefits Confirmation
  • Legal Document Preparation
  • Appointment Confirmation
  • Office Supply Inventory Control
  • Data Imports
  • Exam Room Preparation

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Recognized by customers and doctor for expedient and effective service.
  • Maintained doctors schedule with and without patients

Certification

  • First Aid/CPR Certified
  • Bookkeeper Certification, Orderly Accounting - four months
  • Quickbooks Certified
  • Xero Certified

Timeline

Nanny

Kiarra Harris-Girard
09.2022 - Current

Crew Member

Trader Joe's
05.2014 - 04.2022

Dental Assistant, Chairside

DDS. Assad Mora
05.2011 - 05.2014

No Degree - General Studies

Bakersfield College

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