Jodi Taylor
Bakersfield,CA
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Dedicate Dental Assistant/Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Nanny
Kiarra Harris-Girard
Bakersfield, CA (On-Site)
09.2022 - Current
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Worked to establish long lasting connections with over 4 families
Crew Member
Trader Joe's
Bakersfield, CA (On-Site)
05.2014 - 04.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Stocked shelves to organize aisles in assigned department.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Monitored market trends and developed strategies to capitalize on potential opportunities.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Managed over 3 orders per day
Dental Assistant, Chairside
DDS. Assad Mora
Santa Barbara, CA (On-Site)
05.2011 - 05.2014
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for over 5 procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Assisted with onboarding new clients and securing paperwork completion.
- Handled cash transactions and maintained sales and payments records accurately.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Education
No Degree - General Studies
Bakersfield College
Bakersfield, CA05.2025
Skills
- Food Handling Training
- Educational Support
- Event and Activity Planning
- Boundary Setting
- Patient Benefits Confirmation
- Legal Document Preparation
- Appointment Confirmation
- Office Supply Inventory Control
- Data Imports
- Exam Room Preparation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Recognized by customers and doctor for expedient and effective service.
- Maintained doctors schedule with and without patients
Certification
- First Aid/CPR Certified
- Bookkeeper Certification, Orderly Accounting - four months
- Quickbooks Certified
- Xero Certified
Timeline
Nanny
Kiarra Harris-Girard
09.2022 - Current
Crew Member
Trader Joe's
05.2014 - 04.2022
Dental Assistant, Chairside
DDS. Assad Mora
05.2011 - 05.2014
No Degree - General Studies
Bakersfield College