Hi, I’m
JODI THESING
Summary
Dedicated Human Resources Professional/Benefits Manager with successful background as first point of contact for employee-related issues. Adept at maintaining plan compliance with industry practices, legal requirements and company standards. Skilled in account servicing, auditing and vendor relations. Detail-oriented team player with strong organizational skills.
Overview
14
years of professional experience
Work History
Shafran Realty GroupCarlsbad, CA
Administrative Assistant/Licensed Realtor
05.2021 - 05.2022
Job overview
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed electronic filing system, entered data and completed other clerical tasks.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Completed forms, reports, logs and records to quickly handle all documentation for Senior VP.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate requests.
Construction Supply GroupDenver, CO (worked Remotely From Tampa)
Benefits Manager
04.2019 - 10.2019
Job overview
- Responsible for all aspects of Benefits Administration; communications, vendor enrollments and management, benefit compliance, support for staff and managers, and lead/managed Open
- Finalized processes in newly implemented HRIS (Vibe HCM). Regularly audited and monitored HRIS files, data, adjustments, etc. Created ADHOC reports as needed.
- Reconciled monthly and weekly invoices and employee deductions to ensure accuracy.
- Processed all COBRA qualifying events, new hire events, HSA, and FSA, in the COBRA vendor's database.
- Responsible for all annual negotiations/renewal and planning. Worked with our broker and vendors to create a seamless open enrollment via clear communication. Evaluated different providers offering range of services, coverages and plan options to pick optimal choice.
- Kept programs in line with plan structure, company policy and legal requirements.
- Educated new hires about different benefit plans.
- Handled all escalated claim issues as well as day to day issues and questions.
- Managed and assisted with all 401k questions, forms, communications, planning, and audits.
- Assisted with other projects as requested by upper management; such as new hire paperwork and process, internal intranet updates, etc.
Casey Industrial, Inc Denver, CO (worked Remotely From Tampa)
Benefits Manager
11.2015 - 03.2019
Job overview
- Responsible for all aspects of Benefits Administration; communications, vendor enrollments and management, benefits compliance, support for staff, and lead/managed Open Enrollment.
- Managed one employee, an HR/Benefits Coordinator.
- Implemented a new HRIS (Employee Navigator) to help eliminate benefit errors, ensure accuracy for employees, and assist with reporting. Saved the company $60k in the first few months after we transitioned from hardcopy enrollment forms and Excel spreadsheets to electronic enrollments via Employee Navigator.
- Reconciled monthly and weekly invoices and employee deductions to ensure accuracy.
- Completed monthly benefit audits, and adjust catch-up or refunds in payroll accordingly.
- Processed all COBRA qualifying events, new hire events, HSA, and FSA, in the COBRA vendor's database.
- Tracked self-insured metrics on a monthly basis and reported to leadership.
- Trained Office Managers on benefit processes, how to use Employee Navigator, etc
- Administered Wellness program, monitored participation, and handled all communications
- Responsible for all annual negotiations/renewal and planning.
- Handled all escalated claim issues as well as day to day issues and questions.
- Managed and assisted with all 401k questions, forms, communications. and audits.
- Assisted with other projects as requested by upper management, helped with Employee Relations issues, employee verifications, policy reviews/questions, internal intranet updates, etc
- Kept all benefit programs in line with plan structure, company policy and legal requirements.
Richfield Hospitality (now Sceptre Hospitality)Denver, CO
Benefits Specialist
06.2014 - 11.2015
Job overview
- Responsible for all aspects of Benefits Administration, communications, online enrollments, support for property staff and employees, and managed vendors.
- Reconciled monthly invoices, vendor files, employee deductions, and benefits systems to ensure accuracy and completeness.
- Completed weekly benefit audits, and processed payroll items, as needed each pay period.
- Generated all HRIS (ADP) reports, per request of management and property staff.
- Audited COBRA files on a weekly basis. Manually tracked and entered FSA weekly and biweekly
- Managed all Leave of Absences, ADAAA, Disability, and assisted with Workers Comp
- Implemented new HRIS system (ADP) from beginning to end, tested system, launched, audited, etc. Created and assisted with ongoing training for managers and employees.. Oversaw ACA implementation with ADP
- Administered Wellness program, monitored participation, and handled all communications
- Analyzed and reported on employee benefits data to identify trends and develop strategies for improvement.
- Responsible for 401k quarterly meeting minutes, and communicated plan changes and info to employees.
- Created employee education programs to improve understanding of benefits packages and increase utilization.
- Researched and evaluated new benefits programs to select cost-effective providers and coverage levels.
From 2005 To 2014
Past HR/Benefits Positions
Job overview
- 2013-2014: Benefits Specialist: Noodles & Company, Denver, CO
- 2010-2012: HCM Generalist/LOA Administrator: Policy Studies (now Maximus), Denver, CO
- 2008-2010: Benefits/Disability Administrator: CH2M Hill (now Jacobs), Denver, CO
- 2005-2007: HR File Clerk/Benefits and LOA Administrator: Great West Life (now Cigna), Denver, CO
Education
Fort Collins High School
Graduate
Skills
- Exceptional Customer Service
- Organized
- Project Management Work Style
- Resourceful/Observant
- Deadline Driven
- Emotional Intelligence
- Detail Oriented
- Maintain Confidentiality
- HRIS/Computer Savvy
- Advanced MS Office Suite Knowledge
Timeline
Administrative Assistant/Licensed Realtor
Shafran Realty Group
05.2021 - 05.2022
Benefits Manager
Construction Supply Group
04.2019 - 10.2019
Benefits Manager
Casey Industrial, Inc
11.2015 - 03.2019
Benefits Specialist
Richfield Hospitality (now Sceptre Hospitality)
06.2014 - 11.2015
Past HR/Benefits Positions
From 2005 To 2014
Fort Collins High School
Graduate