Jodi Thorner
Big Lake,MN
Summary
- Driven Child Care Administrator oversees operation and instructional leadership at daycare and preschool facilities. Trains and supervises staff, sets instructional objectives and builds rapport with parents. Brings ten years of experience in roles of similar capacity.
- Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
- Reliable employee seeking an administrative position. Offering excellent communication and good judgment.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Childcare Center Assistant Director
New Horizon Academy
01.2019 - Current
- Engaged with parents and families to build positive relationships for children to thrive.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Managed program paperwork and child records to comply with state requirements.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Attended approved training and continuing education courses to maintain certifications.
- Recruited, selected and retained high-quality staff to reduce turnover and foster stability.
- Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
- Monitored and observed child progress, interactions and behavior and reported findings to parents.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
- Oversaw safety requirements, inspection and certification procedures to facilitate annual licensing review.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
- Implemented school policies, procedures and systems to promote safe and healthy environment in compliance with state standards.
- Developed budget for center and established controls to adhere to budget.
- Recruited, hired and evaluated primary and supplemental staff and recommended personnel actions for programs and services.
Lead Infant Teacher
Stone Academy
07.2019 - 01.2020
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Kept classroom and feeding areas clean, neat and safe.
- Applied play-based strategies to provide diverse approaches to learning.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Promoted development of social, emotional and communication skills in infants.
- Managed personal hygiene requirements with frequent diaper changes, use of bibs and monitoring of behaviors.
- Used proper sanitizing techniques for toys, surfaces and equipment.
- Adhered to parent preferences and legal requirements for feeding breastmilk, formula and solids to infants.
- Promoted sensory development by providing access to different textures.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Engaged with children on individual basis to build positive relationships and promote learning.
Lead Pre-Kindergarten Teacher
New Horizon Academeny
10.2015 - 07.2019
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Applied play-based strategies to provide diverse approaches to learning.
- Educated students in foundational concepts such as shapes, numbers and letters.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Monitored students' academic, social and emotional progress and recorded in individual files.
- Allowed for ample outdoor discovery time in schedule each day.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Addressed behavioral and learning issues with parents and daycare management.
- Assisted and supervised 20 children through entire school day.
- Identified signs of emotional and developmental problems in children and reported to parents.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Helped new preschool children get used to classes by giving one-on-one support.
- Enhance four-year-old students understanding of rules, safety and behavioral guidelines and disciplinary protocols by redesigning and simplifying them.
- Used GOLD stratigies to document behavioral, emotional, academic and social growth of over thirty students.
Front Desk Receptionist
Hampton Inn Suites
06.2016 - 04.2017
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Used internal software to process reservations, check-ins and check-outs.
- Collected room deposits, fees and payments.
- Entered customer data into room system and updated information whenever patrons changed rooms.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
- Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
Education
Associate of Science - Early Childhood Education
Minneapolis Community And Technical College
Minneapolis, MN06.2024
High School Diploma -
Osseo Senior High School
Osseo, MN06.2000
Skills
- Classroom Observation
- Classroom Management Techniques
- Client Satisfaction
- Inspecting Facilities
- Daycare Management
- Positive Reinforcement Methods
- Behavior Redirection
- Professional Relationships
- Constructive Feedback
- Student Engagement
- Childcare Requirements
- Delegating Assignments
- Team Meetings
- Emergency Response Plans
- Safety Rules
- School Administration
- Microsoft Applications
- Office Meetings
- Clerical Skills
- Mobile Devices
- Special Projects
- Parent and Student Communication
- Payroll Preparation
- Emergency Situations
- Supply Stocking
- Service Quality
- Corrective Actions
- Employee Observations
- Reporting Requirements
- Gathering Supplies
- Educational Settings
- Supply Tracking
- Provider Enrollment
- Community Engagement
- Recruitment and Selection
Accomplishments
- Supervised a team of 20 staff members.
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
- Advanced from infant lead teacher to Assistant Director within three months showing that I have the skills to want to advance and grow within the company.
Certification
Early Childhood education certificate - August 2021
planning events, creative, crafty
My passion is planning events I enjoy brainstorming ideas and creating my vision. I have planned some events for graduation parties, birthday parties, and holiday parties. Envisioning a theme and letting my creativity do the rest.
Timeline
Lead Infant Teacher
Stone Academy
07.2019 - 01.2020
Childcare Center Assistant Director
New Horizon Academy
01.2019 - Current
Front Desk Receptionist
Hampton Inn Suites
06.2016 - 04.2017
Lead Pre-Kindergarten Teacher
New Horizon Academeny
10.2015 - 07.2019
Associate of Science - Early Childhood Education
Minneapolis Community And Technical College
High School Diploma -
Osseo Senior High School
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