Jodi Thorner
Big Lake,MN
Summary
Results-driven professional with expertise in event planning and community engagement. Proven ability to create effective strategies that meet student needs and promote collaboration, leading to enhanced productivity and a positive work atmosphere. Proactive leader known for analytical problem-solving and a commitment to continuous improvement. Experienced in managing staff relations, facilitating special events, and developing health programs that address community needs.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Assistant Director
New Horizon Academeny
Saint Michael, MN
10.2023 - Current
- Oversaw recruitment efforts, managing candidate interviews and onboarding processes effectively.
- Maintained accuracy of student enrollment data in databases.
- Developed actionable health initiatives addressing student concerns.
- Facilitated special events to boost community involvement in school programs.
- Implemented compliance policies aligning with state regulations and enhancing organizational efficiency.
- Addressed team conflicts, fostering a supportive workplace environment.
- Provided prompt responses to new inquiries, ensuring exceptional service delivery.
- Engaged respectfully with individuals from various cultures daily.
Lead Teacher
New Horizon Academeny
Rogers, Minnesota
10.2015 - Current
- Implemented engaging lesson plans that increased student interest and participation.
- Monitored progress through regular assessments to adapt teaching strategies.
- Established inclusive classroom environments catering to diverse learning styles.
- Maintained effective communication with parents to support student development.
- Promoted behavior management techniques maintaining a positive learning environment.
- Collaborated with specialists on integrating individualized education plans into lessons.
- Facilitated peer-to-peer learning via group projects and collaborative tasks.
- Organized physical and social development activities for holistic child growth.
Cashier
Home Depot
Monticello, Minnesota
10.2017 - 09.2018
- Processed customer transactions accurately and efficiently at checkout.
- Managed cash handling procedures, ensuring strict compliance with company policies.
- Maintained organized and clean checkout area to optimize workflow.
- Supported customers in locating products by providing detailed information.
- Engaged diverse customer base through effective communication skills.
- Operated cash register to process payments via cash, check, credit card, or gift card.
- Provided accurate change and issued receipts for transactions.
- Trained new team members on cash register operation and customer service protocols.
Front Desk Receptionist
Hampton Inn Suites
Rogers, Minnesota
05.2014 - 11.2016
- Ensured seamless check-in and check-out processes for all guests at front desk.
- Resolved customer complaints efficiently, achieving high levels of guest satisfaction.
- Maintained accurate records of guest information to support effective data management.
- Administered phone system, directing calls to appropriate personnel efficiently.
- Supported housekeeping staff by communicating room status updates and guest requests.
- Monitored security systems to ensure guest safety throughout hotel premises.
- Provided information on hotel amenities and local attractions to enhance guest experiences.
- Organized and maintained a clean, welcoming reception area to promote positive first impressions.
Education
Associate of Science - Early Childhood Care And Education
Minneapolis Community And Technical College
Minneapolis, MN05-2024
Skills
- Recruitment strategies
- Data management in health initiatives
- Event planning and coordination
- Customer relationship management
- Analytical problem-solving
- Team training programs
- Effective communication
- Accountability in tasks
- Creative direction
- Event facilitation
- Health program management
- Communication proficiency
- Customer service excellence
- Staff relations management
- Employee engagement strategies
- Meeting facilitation
- Organizational skills
- Administrative reporting
- Employee training and development
- Continuous improvement commitment
- Professional demeanor
Languages
English
Professional
Certification
First aide and CPR Certified
References
References available upon request.
Timeline
Assistant Director
New Horizon Academeny
10.2023 - Current
Cashier
Home Depot
10.2017 - 09.2018
Lead Teacher
New Horizon Academeny
10.2015 - Current
Front Desk Receptionist
Hampton Inn Suites
05.2014 - 11.2016
Associate of Science - Early Childhood Care And Education
Minneapolis Community And Technical College