Sensible Operations Specialist with a passion for business management, operations, and sales. Driven, ambitious and dedicated to managing the flow of the workplace and optimizing day-to-day activities. Over 10 years of strong experience in the Administration/Business industry.
Overview
11
11
years of professional experience
Work History
Business Office Manager/HR Specialist
Muleshoe Area Medical Center
Muleshoe, TX
7/20/20 - Current
Provide oversight to ensure patient claims are filed with the appropriate insurance carrier.
Maintained personnel schedules and vacations.
Supervised and trained employees in all functions of the business office.
Post all insurance payments to patients accounts according to the EOB.
Review insurance denials and discuss with Billing Coordinator to remediate.
Complete staff annual evaluations.
Monitor daily deposits and reconciliations.
Monitored accounts receivable, advising of delinquencies or other account irregularities.
Oversaw departments and staffing coverage to facilitate day-to-day operations of business office.
Provide oversight to ensure charges are properly entered.
Assessed and filtered resumes from potential job candidates to identify qualified individuals.
Assessed organization's policies, making suggestions to improve work productivity, team collaboration, recruiting and hiring initiatives.
Managed strategy for performance evaluation, corrective action and disciplinary measures.
Using the Bamboo HR portal post well-written vacancy announcements using available recruitment tools to attract talented, highly skilled job applicants.
Using the Bamboo HR portal to organize paper filing system by scanning to maintain accurate records.
Supervised staff and client training to maintain comprehensive organizational knowledge of federal, state and local regulations.
Guided department managers on hiring practices, salary ranges and position request forms.
Maintained records of payroll forms, leave notifications, employee files, benefits information and workers' compensation files.
Conducted background checks, reference checks and employment verification.
Completed onboarding and new hire orientation for employees through the Bamboo HR portal.
Processed salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
Processed payroll to Corp office for completion. Ensuring all staff time cards were completed and correctly entered.
Supported employees with benefits enrollments by guiding process and answering questions.
Administrative Assistant/HR Specialist
Muleshoe Area Medical Center
708 S 1st Street, Muleshoe
01.2014 - 07.2020
Prepared and edit correspondence, communications and other documents.
Conducted research, assemble and analyze date to prepare reports and documents.
Created and modified documents using variety of computer programs including Microsoft Word, Excel, and Adobe.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Monitored attendance records by taking note of staff vacation time, sick days and personal days.
Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
Arranged travel and hotel accommodations for international and domestic business meetings and trips.
Human Resource
Assessed and filtered resumes from potential job candidates to identify qualified individuals.
Assessed organization's policies, making suggestions to improve work productivity, team collaboration, recruiting and hiring initiatives.
Managed strategy for performance evaluation, corrective action and disciplinary measures.
Using the Bamboo HR portal post well-written vacancy announcements using available recruitment tools to attract talented, highly skilled job applicants.
Using the Bamboo HR portal to organize paper filing system by scanning to maintain accurate records.
Supervised staff and client training to maintain comprehensive organizational knowledge of federal, state and local regulations.
Guided department managers on hiring practices, salary ranges and position request forms.
Maintained records of payroll forms, leave notifications, employee files, benefits information and workers' compensation files.
Conducted background checks, reference checks and employment verification.
Completed onboarding and new hire orientation for employees through the Bamboo HR portal.
Processed salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
Processed payroll to Corp office for completion. Ensuring all staff time cards were completed and correctly entered.
Supported employees with benefits enrollments by guiding process and answering questions.
Education
High School Diploma -
Canyon High School
Canyon, TX
05.2006
Some College (No Degree) - Business Administration
Clovis Community College
Clovis, NM
Skills
Human Resource Management (10 years)
Utilization of BambooHr (2 years)
Quantitative skills
Improvement plan knowledge
Program evaluation
Experience in leadership
Customer service
Active listening
Team management
Troubleshooting
Critical thinking
Supervision
Computer skills
Organizational skills
Work ethic
Timeline
Administrative Assistant/HR Specialist
Muleshoe Area Medical Center
01.2014 - 07.2020
Business Office Manager/HR Specialist
Muleshoe Area Medical Center
7/20/20 - Current
High School Diploma -
Canyon High School
Some College (No Degree) - Business Administration
Clovis Community College
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