Jodi Ward
Las Vegas
Summary
Results-driven Executive Assistant with extensive experience in both public and private sectors, adept at managing complex schedules and executing projects efficiently. Proven track record of enhancing executive productivity by expertly prioritizing tasks and streamlining administrative processes. Recognized for maintaining confidentiality while providing exceptional support to senior leadership, facilitating smooth operations within the organization. Committed to leveraging organizational skills to further advance executive effectiveness and operational excellence.
Overview
16
16
years of professional experience
Work History
World Languages (Spanish)
Clark County School District
Las Vegas
07.2023 - Current
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Used videos, lectures and moderated discussions to engage students during class.
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Encouraged critical thinking skills and problem solving strategies among students.
- Prepared and graded subject tests for students.
Executive Assistant
Gibsons Restaurant Group
Chicago
12.2019 - Current
- Executed special objectives and projects in response to executive team and board member requests.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
- Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
- Monitored incoming emails and responded accordingly in a timely manner.
- Assisted in developing policies and procedures pertaining to office administration matters.
- Took detailed notes in meetings and disseminated information afterward.
- Updated and implemented administrative and executive support policy changes and monitored effects.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
- Leveraged word processing software to create proposals, letters and memos.
Household Manager, Family Assistant
Private Family
Chicago
05.2016 - 12.2019
- I was selected through a rigorous interview process to be listed on the most prestigious nanny website in Chicago.
- Chosen over numerous candidates to run the household of a dynamic, time-challenged, very public Chicago CEO, and a commuting doctor.
- Exercising critical organizational and operational skills, I managed and maintained an elaborate family calendar, overseeing multiple demanding and active schedules, monitoring a mosaic of overlapping activities and potential conflicts, transportation needs, and weekly meal plans in multiple time zones.
- Oversaw a multi-faceted, cross-county move, coordinating with the movers, trucks, and the residential management group.
- Employed project management skills, a practical mindset, and efficient time management skills to run daily errands: from dry cleaning to supply stocking, as well as personal errands, costume-making, shopping for gifts, technology and appliance repairs, and household tasks.
- Occasional overlap with high-level executives from several different companies, representing the family with professional decorum.
- Managed the family assistant credit card, and maintained receipts and records of all purchases.
- Leveraged a productive communication style to resolve conflicts and problem-solve among all household family members.
- Being recognized as a critical component of the household, I was given a raise every year and compensated above the Chicago average salary.
- Coordinated family activities such as vacations, visits to relatives, and special events.
- Provided transportation services for family members when needed.
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
- Coordinated travel arrangements, including flights, accommodations, and itineraries.
- Handled confidential documents and communications with discretion, safeguarding sensitive information.
- Managed expense reports, including tracking receipts and processing reimbursements promptly.
- Assisted with special projects as needed by researching topics, organizing data, summarizing findings.
- Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Scheduled and supervised vendors for maintenance, repair, and cleaning tasks.
- Delegated work to staff, setting priorities and goals.
- Implemented policies to ensure proper use of resources in a cost-effective manner.
- Organized and maintained household inventory records, including supplies and equipment.
- Coordinated with outside contractors on all renovations or remodeling projects.
Executive Assistant
The Junto Institute
Chicago
02.2019 - 12.2019
- Google calendaring and linking posted schedule to website
- Proofreading, detailed concise writing and editing of posted communications
- Live, typed note taking and manage Zoom online attendees and ran the A/V for various classes
- Brainstorming best practices, schedule and communications with the Founder/CEO
- Facilitated a class for more than 30 women: keeping a tight schedule, helping transition from large group to small group, introducing speakers and encouraging large group discussion
- Researched, coordinated and scheduled the venue for 2019 retreat, ongoing communication with the venue, creating a plan for meals and daily schedule
- Meal ordering and coordinated delivery/pick-up for events
- Utilized various computer programs: Google calendar, Docs, Sheets, Tockify, SquareSpace, HubSpot
Office Manager
KnowledgeHound
Chicago
01.2019 - 12.2019
- Part-time position transitioning an office of 25 from a shared work space to a private office: organization of many aspects in office including: kitchen, first aid, technology accessories, conference rooms and work spaces
- Manage vendor payments, invoice cost analysis and vendor relations
- Proofreading and editing memos/letters from the CEO
- Order and set-up of new employee equipment and workstations
- Assistant tasks to CEO and VP of Finance and Operations
- Managed beverage and snack services within office including bill management and payments
- Utilized various computer programs: Google calendar, Docs, Sheets, Slack, Trello, Pingboard, Expensify, bill.com, Zenefits
Household Manager
Private Families
Chicago/Los Angeles
09.2009 - 05.2016
- Managed a household for a high net-worth family of 6 in Lincoln Park
- Coordinated all household vendors, repairmen, florists, dry cleaners and building staff
- Worked with multiple staff members within the home to create seamless efficiency for the family
- Managed the family assistant credit card and maintained receipts and records of all purchases as well as petty cash reports
- Drove children to and from activities and school daily
- Maintained the cars, household supplies, packed all children for trips
- Managed scheduling for all appointments, including medical, and dental visits.
- Arranged appointments with doctors, dentists, tutors or other service providers as needed.
- Assisted with grocery shopping and meal preparation for the family.
- Supported families during periods of disruption providing client help in adjusting to new lifestyles.
- Ordered supplies necessary to maintain a well-stocked pantry and linen closet.
- Negotiated contracts with new service providers when needed for various household needs.
- Developed and implemented household budgeting strategies to ensure expenses were managed efficiently.
- Coordinated activities to foster health and wellness for active household.
- Completed basic administrative work and managed household accounts.
- Conducted regular maintenance on all appliances, vehicles, and other equipment in the house.
- Scheduled repairs or maintenance when required on any items in the home.
Nanny, House Manager, Personal Assistant
Private Family
Los Angeles
09.2009 - 06.2015
- Caring for complete personal and household needs for an EVP and successful business owner, and new parents of 2 busy girls, leveraging time to get as much done as possible during the workday in order for parents to maximize quality time with their young girls
- Maintaining all household supplies and food
- Identify and purchase holiday gifts and decorations
- Scheduling of school and enrollment of classes and acting as a liaison between parents and teachers, while often being the 'face of the family'
- Planned and executed age appropriate learning activities and field trips
- Coordinating household staff
- Assisted in event planning
- Kept a detailed log of daily events
- Travel planning with detailed itineraries including flight times in multiple time zones, accommodation location and all kid-friendly activities nearby, including hours and directions, coordinating holiday meals while away from home, ticket and pass purchasing for theme parks and resorts
Education
Bachelor of Arts - Spanish Education
Trinity Christian College
Palos Heights, IL05-2004
Skills
- Curriculum planning
- Lesson planning
- Project management
- Data analysis
- Customer service
- Conflict resolution
- Calendar management
- Travel coordination
- Meeting facilitation
- Confidentiality maintenance
- Problem solving
- Attention to detail
- Adaptability
- Excellent communication
- Office management
- Articulate and well-spoken
References
References available upon request.
Timeline
World Languages (Spanish)
Clark County School District
07.2023 - Current
Executive Assistant
Gibsons Restaurant Group
12.2019 - Current
Executive Assistant
The Junto Institute
02.2019 - 12.2019
Office Manager
KnowledgeHound
01.2019 - 12.2019
Household Manager, Family Assistant
Private Family
05.2016 - 12.2019
Household Manager
Private Families
09.2009 - 05.2016
Nanny, House Manager, Personal Assistant
Private Family
09.2009 - 06.2015
Bachelor of Arts - Spanish Education
Trinity Christian College
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