Jodi Yocum
Atlanta,GA
Summary
Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
28
28
years of professional experience
Work History
Landlord /Residential Property Manager
Self Employed
11.2007 - Current
- Maximized property revenue through strategic rent pricing, negotiating lease terms, and managing vacancies.
- Monitored market trends in order to adjust rental rates accordingly, ensuring competitiveness within the local real estate market.
- Negotiated favorable contracts with vendors for routine services, reducing overall property operating costs.
- Managed timely rent collections, minimizing delinquencies and maintaining consistent cash flow for the properties.
- Maintained compliance with local regulations, ensuring all properties met safety standards and housing codes.
- Design, Construction and Project management of remodeling properties.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Contractor Negotiations
Office Administrative Assistant
Peach State Ambulance INC.
08.2003 - 11.2008
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup with clients, in regards to custom upholstery work.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate requests.
- Accurate recording of outstanding invoices, following up with customers to resolve issues, collections and close out delinquent accounts.
Corporate Travel Agent
HCI Travel
08.2000 - 08.2003
- Increased client satisfaction by providing personalized and efficient corporate travel planning services.
- Streamlined booking processes for more accurate and timely reservations, improving overall service quality.
- Negotiated competitive rates with vendors, achieving cost savings for corporate clients.
- Managed complex itineraries for high-profile executives, ensuring seamless travel experiences.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
Corporate /Leisure Travel Agent
Travel Resources Inc.
09.1996 - 08.2000
- Streamlined booking processes for increased efficiency in handling client requests.
- Built strong relationships with suppliers to secure exclusive deals and discounts for clients.
- Increased repeat business through exceptional service and follow-up communication with clients.
- Traveled and conducted thorough research on destinations, accommodations, and transportation options to provide accurate information to clients.
- Utilized industry software for efficient itinerary planning, reservation management, and financial tracking of client bookings.
- Ensured compliance with regulatory requirements related to international travel documentation, visas, and immunizations for clients'' peace of mind during their vacations.
Education
Associate of Arts - Fashion Design
Bauder College
Atlanta, GAAdult And Continuing Education
Georgia State University
Atlanta, GACertificate of Travel Association
The Travel Institute
Atlanta, GA Skills
- Marketing and Advertising
- Contract Negotiation
- Customer Relations
- Project Management
- Property Management Expertise
Timeline
Landlord /Residential Property Manager
Self Employed
11.2007 - Current
Office Administrative Assistant
Peach State Ambulance INC.
08.2003 - 11.2008
Corporate Travel Agent
HCI Travel
08.2000 - 08.2003
Corporate /Leisure Travel Agent
Travel Resources Inc.
09.1996 - 08.2000
Associate of Arts - Fashion Design
Bauder College
Adult And Continuing Education
Georgia State University
Certificate of Travel Association
The Travel Institute