Jodiann Brown
Brooklyn,NY
Summary
Compassionate healthcare and restaurant worker known for maintaining high productivity levels and completing tasks efficiently. Possess specialized skills in patient centered care, time management in restaurants and waste reduction. Excelling in active listening communication, caring disposition, contributing to positive outcomes in fast-paced, team-work/independent settings.
Overview
7
7
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification
Work History
CNA
Empro temp staffing
Catskill, New York
02.2025 - 05.2025
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient care and observations accurately in electronic health records.
- Maintained a clean and safe environment for patients and staff.
- Communicated effectively with patients, families, and healthcare team members.
- Supported mobility by helping patients with walking, transfers, and positioning.
- Prepared and served meals according to dietary restrictions and preferences.
- Assisted nursing staff in implementing care plans tailored to individual patient needs.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Provided emotional support to family members during difficult times.
- Transported residents within the facility as needed.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Educated patients on self-care techniques that would help them maintain their independence.
- Participated in educational programs designed to improve knowledge of health care practices.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Administered medications under supervision of a licensed nurse.
- Facilitated communication between patients, family members, and healthcare professionals.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Helped residents walk with or without self-help devices.
- Used mobility devices to transport patients.
- Observed and reported unusual symptoms and changes to charge nurse.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Distributed drinking water and nourishment to residents.
- Assisted residents in preparing for activities and social programs.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Supported non-ambulatory residents in range of motion exercises.
- Documented activities and recorded information in EMR system.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Collected specimens from patients for laboratory testing purposes.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
Assistant Manager of Operations
Mannabiscus llc
Syracuse, New York
04.2023 - 02.2025
- Assisted in managing daily operations and workflow efficiency.
- Coordinated team schedules and ensured adequate staffing levels.
- Implemented process improvements to enhance service quality.
- Monitored inventory levels and ordered supplies as needed.
- Collaborated with management to streamline operational practices.
- Resolved customer inquiries and complaints in a professional manner.
- Coached employees to work together to carry out daily functions and meet service objectives.
- Ensured that quality control standards were met, using GMP.
- Work the cash register, open/close with right amount of money.
- Monitor online website and Google page to ensure customer is serviced to their satisfaction.
- Assisted in problem solving when issues arose during production or delivery cycles of manufactured bottled juices and cakes.
youth advisor anti sex trafficking
Covenant house international NY
The Bronx, New York
12.2022 - 07.2023
- Assisted youth in setting personal goals and developing action plans.
- Facilitated workshops on life skills and personal development topics.
- Coordinated outreach programs to engage at-risk youth in community activities.
- Provided one-on-one mentoring to support individual youth needs and challenges.
- Collaborated with local organizations to enhance program offerings and resources.
- Monitored participant progress and provided constructive feedback regularly.
- Ensuring building is secure
- Doing head count per shift
- Daily ETOand progress notes on each youth
- Organized events to promote youth engagement and community involvement opportunities.
- Developed curriculum materials for educational sessions tailored to youth interests.
- Led workshops on topics such as bullying prevention, drug awareness, conflict resolution.
- Created innovative ways to engage teens who were reluctant to participate in traditional programming activities.
- Planned field trips to local attractions or places of interest within the community.
- Conducted individual and group counseling sessions with youth.
- Maintained records on the progress of each youth participant in the program.
Direct Support Professional
Solo h partners
Manhattan, NY
01.2020 - 04.2023
- Supported individuals with daily living activities and personal care tasks.
- Assisted clients in achieving personal goals through tailored support plans.
- Collaborated with healthcare teams to ensure comprehensive client care.
- Facilitated social activities to enhance client engagement and community integration.
- Documented client progress and reported concerns to supervisory staff.
- Maintained a safe and clean environment for clients at all times.
- Trained new staff on best practices in direct support techniques.
- Advocated for clients' rights and needs within the community services framework.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Accompanied individuals on outings to promote independence and integration into the community.
- Maintained clean and well-organized environment for client happiness and safety.
- Followed care plan and directions to administer medications.
- Assisted individuals in learning and developing new skills.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Used approved crisis intervention techniques in emergency situations.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Reported changes in client condition to administrators, facilitating nursing intervention.
Direct Support Professional and youth counselor
Sheltering Arms Children and Family Services
Manhattan
12.2020 - 09.2021
- Provided daily assistance with personal care and daily living activities.
- Supported individuals in developing social skills and community engagement.
- Monitored client behavior and reported changes to healthcare professionals.
- Assisted in implementing individualized support plans for diverse needs.
- Collaborated with team members to ensure a safe living environment.
- Maintained accurate records of client activities and progress notes.
- Participated in ongoing training to enhance support techniques and strategies.
- Facilitated communication between clients and their families or staff members.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Enhanced patient wellbeing by supporting participation in recreational activities.
Home Health Aide caregiver
Geriatric resource consultants
Harlem, NY
12.2017 - 12.2019
- Assisted clients with daily living activities and personal hygiene.
- Administered medication and monitored health conditions as directed by nurses.
- Provided companionship and emotional support to enhance client well-being.
- Collaborated with healthcare teams to ensure comprehensive patient care plans.
- Maintained accurate records of patient progress and care provided.
- Implemented safety measures to protect clients from potential hazards.
- Educated clients and families on health management and wellness practices.
- Coordinated transportation for clients to medical appointments and community events.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Prepared meals and snacks according to prescribed diets.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Helped client with medication self-administration.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Improved patient outlook and daily living through compassionate care.
- Recorded daily notes about client conditions, treatments provided and progress made.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Assisted in ambulation and exercise routines for clients.
- Documented care provided and submitted notes to supervisor.
- Engaged patients in recreational activities such as reading books or playing games.
- Recognized emergency situations and implemented appropriate procedures.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Tracked and reported clients' progress based on observations and conversations.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Participated in developing individualized care plans based on medical orders and assessments.
- Instructed family members regarding proper home care techniques and infection control procedures.
- Educated patients and families on health care needs, conditions, and options.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Delivered high level of assistance with cooking, meal preparation, and shopping.
- Planned, prepared or served meals to patients according to prescribed diets.
- Provided entertainment and companionship through conversation, reading, and board games.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
Education
Associate of Arts - Arts
Kingsborough Community College
Brooklyn, NY 08.2018 - 04.2021
City-as High School
Manhattan , NySkills
- Vital sign monitoring
- Electronic health records
- Patient care documentation
- Medication administration
- Schedule management for direct reports
- Onboarding of new employees
- Conflict management
- Problem solving
- Effective communication
- Active listening
- Attention to detail
- End-of-life care
- Patient advocacy
Certification
- CNA
- Hha
- Bls
Affiliations
- Schedule management of direct reports
- Cleaning
- Onboarding new employees effectively
- Upkeeping work areas and beautification of main areas
- Curating menus and flyers for distribution and promotion
- Brand promotion
Languages
English
Native/ Bilingual
French
Limited
Timeline
CNA
Empro temp staffing
02.2025 - 05.2025
Assistant Manager of Operations
Mannabiscus llc
04.2023 - 02.2025
youth advisor anti sex trafficking
Covenant house international NY
12.2022 - 07.2023
Direct Support Professional and youth counselor
Sheltering Arms Children and Family Services
12.2020 - 09.2021
Direct Support Professional
Solo h partners
01.2020 - 04.2023
Associate of Arts - Arts
Kingsborough Community College
08.2018 - 04.2021
Home Health Aide caregiver
Geriatric resource consultants
12.2017 - 12.2019
City-as High School