Jodi Brooks Mork
Business Development Specialist
Tallahassee,Florida
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Overview
26
26
years of professional experience
3
3
Certifications
Work History
NORTH FLORIDA E&MR SALES REPRESENTATIVE
VWR, PART OF AVANTOR
06.2019 - 02.2023
- Awarded 2021 Regional Sales Representative of the Year.
- Awarded 2021 Top 3 Education & Medical Research Division Sales Growth.
- Awarded 2020 “Biomarke” Top 3 Territory GM Growth Champion.
- Received Multiple Peer-Nominated Performance Awards.
- Leveraged Competitive Advantage and Assured Customer Satisfaction by Building Trust and Developing Strong Relationships by Collaborating with Vendors and Internal Teams to Develop Beneficial Solutions for Customers’ Research Labs.
- Set Up New Relationships with Dormant Accounts, Resulting In a 32% Increase in Revenue from Said Clients.
- Served as the Key Contact for all Correspondence with the Office of the Vice President of Research, Procurement, Accounting and Administration at Florida State University.
- Organized On-Site VWR Stockroom Including Staff Oversight of Local VWR Stockroom Coordinator, Inventory Management, Safety Requirements and All Marketing Events.
- Expanded Avantor's Role with Existing Customers by Using the Company’s Different Resources and Developing Retention Strategies Illustrating Avantor's Value Proposition in Conjunction with Evolving Customer Requirements; Partnered with Manufacturing Representatives to Develop and Continually Improve Product Knowledge, Arrive at Most Favored Pricing and Improved Account Profitability.
- Maintained Territory Splash Page/Webpage with Current Information, Promotions and Important Customer Details.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
SENIOR PHARMACEUTICAL SALES REPRESENTATIVE
PHARMAZENX INNOVATIVE MEDICAL SOLUTIONS
02.2017 - 05.2019
- Maintained Complete Control of All Territory Management, Routing Development and Key Target Strategies Resulting in 87% Growth of Customer Base.
- Launched Pharmazenx Compounding Pharmacy Solutions into Panhandle Markets Seamlessly Avoiding Tallahassee's Complicated Managed Care Pitfalls by Utilizing Many Years Experience in the Healthcare Sector.
- Selected by National Sales Manager to Co-Promote AEON Global Health's Suite of Genomic Testing Services; Increased AEON Pharmacogenomic Testing and Hereditary Cancer Testing Client Base.
- Developed territory sales strategies to maximize market penetration and consistently exceed quotas.
- Maintained extensive knowledge of regulatory guidelines governing the pharmaceutical industry so as not only comply but also educate customers on relevant updates.
- Reinvented How Sales Team Delivers Message by Developing Creative Sales Pitch That Was Implemented into Sales Team Training In 2017.
- Maintained Effective Customer Service Responding to Client Needs and Service Requests Resulting in an Overall Sales Increase exceeding 425% annually.
- Served as Mentor to Newly Hired Pharmazenx Sales Representatives Reducing Process Lags and Enhancing Performance, Efficiency and Profitability.
- Promoted to Senior Pharmaceutical Representative Position within First Year of Employment.
- Discovered the Optimizing Patient Experience and Response to Topical Analgesics (OPERA) Study to Provide Additional Clinical Support for Topical Pain Creams When Treating Chronic or Acute Pain Resulting In 42% Sales Growth In 3-Months.
TERRITORY SALES MANAGER
APRIA HEALTHCARE
07.2015 - 11.2016
- Utilized the Apria Clinical Evidence (ACE) Program to Educate Practitioners About Non-Invasive Ventilator Therapy Benefits Resulting in 6-month Sales Increase of 164%.
- Introduced Higher Standards in Customer Service.
- Developed Client 'Easy Ordering Guide' Streamlining the Ordering Process for Each Product.
- Consistently Hit and Exceeded Sales Goals by 20%.
- Responsible for Wound Care Vac, Oxygen, Non-Invasive Ventilators & Enteral Products.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Maintained a deep understanding of industry trends, enabling informed decisions on sales strategies and product offerings.
MEDICAL KEY ACCOUNT MANAGER
TALLAHASSEE MEDIA GROUP
09.2014 - 06.2015
- Utilized the World Class Sales Selling Model to Reach 140% to Goal.
- Optimized Salesforce.com to Track Sales Activities and Events Achieving and Exceeding Monthly Activity Requirements.
- Authored 'Best Practices' Document Recognized by Top Gannett Executives, Circulated to Employees Outlining Effective Sales Practices and Procedures.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
MARKETING OUTREACH SPECIALIST
WELLCARE HEALTH PLAN/AMERICAN CARE MEDICAL CENTER
03.2006 - 08.2014
- Implemented Marketing Strategies Which Resulted in 400% Growth of American Care Customer Base Within a 3-month Period, exceeding Monthly Sales Goals by 50%.Introduced
- WellCare Medicare Advantage Plan into the Tallahassee Managed Care Environment.
- Researched, organized and Developed Marketing Enrollment Events for 12 West Florida Counties.
- Coordinated all Event Activities from Registration and Payment, Event Setup-Up and Break-Down.
- Networked with Local Associations, Organizations, and Clubs that Offered Critical Marketing Opportunities.
- Utilized Extensive Tallahassee Connections to Successfully Launch American Care Medical Center into the Tallahassee Market.
- Represented organization at industry conferences by manning booths and giving polished presentations.
CARDIOVASCULAR SALES SPECIALIST II
ASTRAZENECA PHARMACEUTICALS, LLP
03.2001 - 08.2005
- Developed Dyslipidemia Rotating Monthly Discussion Group with Limited Access Thought Leaders.
- Worked with Key Thought Leaders for Addition of Crestor to Hospital and Capital Health Plan Formularies.
- Organized Letter Writing Campaign Requesting Product's Inclusion to Capital Health Plan Preferred Product Formulary.
- Trained Select Cardiologists, Endocrinologists and Nephrologists for Local Speaker Programs.
- Promoted to Cardiovascular Sales Specialist II within First Year of Employment.
- Winner-Sales Value Proposition of Excellence Awards.
- Winner-3 Out Of 4 District Individual Awards.
- Winner- National-Top 3 Overall Sales, Zestril.
- Winner- Top 3 Market Share Growth, Toprol-XL.
PROFESSIONAL SALES REPRESENTATIVE II
MERCK
08.2000 - 03.2001
- Developed New Representative Training Session on Proper Business Etiquette.
- Organized Educational Programs to Increase Knowledge of Disease States and Product Portfolio.
- Successful Launch Once-Weekly Fosamax.
- Promoted to Professional Sales Representative II -first 6 Months of Employment.
- Graduate of Industry Leading 10-Week Intensive Sales Training Program.
- Collaborated with team members to improve overall sales performance and reach collective goals.
DIRECTOR OF MEDICAL CONVENTIONS
HARRIS MANAGEMENT GROUP
08.1997 - 08.2000
- Negotiation of Hotel Contracts.
- Development of Vendor Correspondence and Trade Show Activities.
- Successful Organization of Meetings and Events for Medical Specialty Societies.
- Development of all Board of Directors' Correspondence Regarding Medical Association Activities.
- Worked Directly with Program Chairs to Develop Scientific Sessions for Annual Meetings.
- Supervised Staff Intern.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
Education
Bachelor of Science Music/Humanities - Music-Voice Principle
FLORIDA STATE UNIVERSITY
Tallahassee, FLSkills
Customer Service
Project Management
Sales Presentations
CRM Management
Salesforce Management
Pipeline Development
Verbal and written communication
Decision-Making
Relationship Development
Business Development
Relationship Building
Team Leadership
Lead Generation
Negotiations
Sales and Marketing
Business development and planning
Certification
State of Florida Health Insurance License, 2006-2014
Affiliations
- Tallahassee Society of Association Executives
- Vice Chair, The Tally Awards
- Volunteer, Meals on Wheels
- Planning Committee, Hang Tough Foundation
- Member, Capital Coalition on Aging
- Volunteer, FSU Varsity Club Golf Tournament
Skillscertifications
- Product Launch
- Medical Terminology
- Excellence in Relationship Building & Reputation Repair
- Intensive Public Relations Training
- Proofreading Expert
- Superior Verbal and Written Communication Skills
- Diligence & Strong Time Management Skills
- Graduate of Intercontinental Hotels Group Extended-Stay Sales Training
- Extensive Application and Training of Successful 5-Step Selling Modules
- Hyatt Hotels of Florida Meeting Planners' Shadowing Program
- Salesforce Champion
- Life Science
- Proficient in All Microsoft Office Applications
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
NORTH FLORIDA E&MR SALES REPRESENTATIVE
VWR, PART OF AVANTOR
06.2019 - 02.2023
SENIOR PHARMACEUTICAL SALES REPRESENTATIVE
PHARMAZENX INNOVATIVE MEDICAL SOLUTIONS
02.2017 - 05.2019
TERRITORY SALES MANAGER
APRIA HEALTHCARE
07.2015 - 11.2016
MEDICAL KEY ACCOUNT MANAGER
TALLAHASSEE MEDIA GROUP
09.2014 - 06.2015
MARKETING OUTREACH SPECIALIST
WELLCARE HEALTH PLAN/AMERICAN CARE MEDICAL CENTER
03.2006 - 08.2014
CARDIOVASCULAR SALES SPECIALIST II
ASTRAZENECA PHARMACEUTICALS, LLP
03.2001 - 08.2005
PROFESSIONAL SALES REPRESENTATIVE II
MERCK
08.2000 - 03.2001
DIRECTOR OF MEDICAL CONVENTIONS
HARRIS MANAGEMENT GROUP
08.1997 - 08.2000
Bachelor of Science Music/Humanities - Music-Voice Principle
FLORIDA STATE UNIVERSITY