Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Jodie Bishop

Greenville,SC

Summary

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Overview

13
13
years of professional experience

Work History

Manager of Transportation

South Carolina Addiction Treatment Center
08.2024 - Current

Managed to transports with clients, handle the maintenance on the company vehicles.

Driver

Uber
01.2024 - 08.2025

Drove people with Uber service

Customer Service Specialist II

Global Lending Services
09.2021 - 04.2024
  • Worked in the extension department
  • Made sure the extension forms were correct for processing
  • Processed extensions on accounts
  • Worked in the Customer Service Dept answering emails
  • Collected all information that came in via email was sent to correct department
  • Worked on online live chat with customers about their account
  • Processed payments via chat for customers
  • Handled any issues with customer accounts

Machine Operator

Phillp Staffing(Kemet)
08.2020 - 08.2021
  • Leveraged advanced knowledge of individual machines and processes to support team member
  • Coordinated preventive maintenance and repairs to maximize machine uptime
  • Demonstrated sound knowledge of Good Manufacturing Practices (GMP)s and operational processes
  • Maintained clean work area to foster optimal safety and production

Master Merchandiser

Driveline Retail Merchandising Inc
01.2020 - 07.2020
  • Verified proper shelf locations by checking style numbers, bin locations and product documentation
  • Stocked and rotated products on store floor in coolers, bins and shelves
  • Maintained inventory by checking in deliveries, pricing items and stocking merchandise
  • Prioritized task load with minimal supervision and sound judgment

Housekeeper

Self Employed
01.2013 - 01.2020
  • Moved furniture to carry out deep cleans
  • Selected best cleaning solution to tackle various materials
  • Gathered adequate supplies prior to shift start for smooth workflow
  • Kept assigned areas spotless through routine cleaning

Education

Nursing -

Piedmont Tech
01.2004

Skills

  • Customer Service
  • Positive Attitude
  • Time Management
  • Data Entry
  • Account updating
  • Data Collection
  • Live Chat Support
  • Teamwork and collaboration
  • Excellent communication

Personal Information

Title: Customer Service Specialist

Timeline

Manager of Transportation

South Carolina Addiction Treatment Center
08.2024 - Current

Driver

Uber
01.2024 - 08.2025

Customer Service Specialist II

Global Lending Services
09.2021 - 04.2024

Machine Operator

Phillp Staffing(Kemet)
08.2020 - 08.2021

Master Merchandiser

Driveline Retail Merchandising Inc
01.2020 - 07.2020

Housekeeper

Self Employed
01.2013 - 01.2020

Nursing -

Piedmont Tech
Jodie Bishop