Jodie Dravenstott
Building Services
Ashland,OH
Summary
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I have the willingness to take on added responsibilities to meet team goals. I am also a reliable employee seeking the financial aid counselor position. Offering excellent communication and good judgment.
Overview
26
26
years of professional experience
4
4
years of post-secondary education
Work History
Building Services
Ashland University
Ashland, Ohio
04.2016 - Current
- Maintained proper level of inventory and ordered supplies for assigned facilities.
- Directed work of custodial personnel to complete tasks within expected timeframes.
- Monitored product quality and communicated necessary improvements to site superintendent.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
Waitress
Lyn-way Restruant
Ashland, Ohio
09.1997 - 11.2016
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Used cash registers and credit card machines to cash out customers.
- Answered and directed calls on a multi line phone system.
- Had excellent customer service.
- Gained skills to handle and manage stressful situations involving different personality types.
- Ran and handled the cash register.
Education
Diploma - General Studies
South Central High School
Greenwich, OH 08.1992 - 06.1996
Skills
Active Listening
Dependable and Responsible
Clerical Support
Excellent Communication
Organization and Time Management
Attention to Detail
Multitasking Abilities
Good Telephone Etiquette
Written Communication
Timeline
Building Services
Ashland University
04.2016 - Current
Waitress
Lyn-way Restruant
09.1997 - 11.2016
Diploma - General Studies
South Central High School
08.1992 - 06.1996