Summary
Overview
Work History
Education
Skills
Education and Training
Personalhighlights
References
Passion
Timeline
Generic

Jodie East

Fresno,CA

Summary

House Manager (My Time) 3 yrs

As a house manager for nearly 3 years, I was responsible for overseeing the daily operations of a residential house ensuring a safe instruction environment for all residents. My duties included monitoring and encouraging residents to follow their daily routines, conducting regular breathalyzer and drug test and addressing any compliance issues that arose. I also provided support and guidance for residence helping them stay accountable to recovery and personal goals.

Peer Support Specialist at The Lodge 1.5 years

for the past year and a half I have served as appear support specialist at The Lodge . Drawing on my own lived experience to offer compassion knit support to individuals facing various challenges in this role. I provide one on one. Support engaging with clients and setting in achieving personal goals and connect them with different resources I specialize an active listening crisis intervention and fostering an environment of trust and understanding by using my resilience, inspire and motivate others on the recovery journey, helping them navigate obstacles and build a path towards stability and well-being.

Overview

14
14
years of professional experience

Work History

Peer Support Specialist

RH Community Builders
Fresno, California
03.2023 - Current
  • Engaged in outreach efforts to increase awareness about the organization's mission and goals.
  • Provided crisis intervention services to individuals in need of emotional and mental support.
  • Developed positive relationships with clients by providing a safe, supportive environment.
  • Participated in weekly team meetings to discuss cases and develop treatment plans.

team lead

panera
01.2022 - 04.2022
  • Trained new associates on customer service, Panera warmth, upselling, bagging, kiosk, new subscriptions and time management.

associate

panera
08.2021 - 01.2022
  • Provided customer service
  • Operated pos system as cashier
  • Dish washed
  • Worked different positions including lobby, curbside and line.

manager

farmers insurance
01.2011 - 01.2014
  • Managed call floor with 58 callers
  • Appointment setting for bundling business and personal lines
  • Hired and trained new team members
  • Made sure employees met and exceeded their goals
  • Set goals and incentives for callers.

house manager

my time recovery
04.2022
  • Provide orientation and room assignment to new resident
  • Monitor resident activities including house meetings
  • Administer room searches and drug testing/breathalyzer
  • Managed curfew
  • Promote healthy environment for learning and growth while maintaining confidentiality
  • Role model and provide encouragement for spiritual and personal growth with compassion
  • Use critical thinking for problem solving.

pro team

panera
04.2022
  • Help facilitate start up Panera restaurants with hiring and training.

Education

Clovis Adult Education

Skills

As a dedicated Peer Support Specialist with 16 months of experience, I leverage my personal journey of resilience and recovery to provide empathetic and non-judgmental support to individuals facing challengesMy core strengths include:

*Active Listening: I create a safe and open environment, where individuals feel heard and understood Through active listening, I help clients explore their feelings and experiences, allowing for more meaningful and impactful conversations

*Empathetic Support: my live experiences allow me to connect with clients on a personal level, fostering, trust and rapport I offer empathy and understanding while encouraging individuals to embrace hope and growth in their personal journeys

*Goal Setting & Advocacy: I assist clients and identifying their goals and needs, empowering them to take actionable steps towards achieving them I advocate for clients by helping them access resources and navigate systems that support the mental health, housing, and employment needs

* Crisis Intervention: I am skilled and recognizing signs of distress and de-escalating situation while providing immediate support and guidance to ensure client safety and well-being

*Cultural Competence: I am committed to respecting the diverse background and experiences of those I work with, ensuring that all individuals are treated with dignity and understanding, regardless of their circumstances

* Collaboration & Teamwork: I work closely with other staff members and service providers to ensure comprehensive and coordinated care for clients, contributing to a supportive team environment

By drawing on my personal experiences, I am able to offer unique insights and guidance that inspire hope, encourage resilience, and support individuals in achieving their goals

Education and Training

true

Personalhighlights

  • More than one year sobriety
  • Valid California drivers’ license with ability to obtain Class B
  • In leadership at Adventure church
  • Involved with community outreach
  • Attends OSL small groups
  • Actively working a 12-step program
  • Graduated from Fresno First residential, outpatient and maintenance
  • Completed Freedom Basics and Kairos

References

References furnished upon request

Passion

I am passionate about my God and I am passionate about recovery. With integrity I would like to give back to other women in recovery by helping them reach their goals, maintain their sobriety and by helping them build a personal relationship with God.

Timeline

Peer Support Specialist

RH Community Builders
03.2023 - Current

house manager

my time recovery
04.2022

pro team

panera
04.2022

team lead

panera
01.2022 - 04.2022

associate

panera
08.2021 - 01.2022

manager

farmers insurance
01.2011 - 01.2014

Clovis Adult Education

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Jodie East