Dynamic leader, enhancing operational efficiencies through strategic planning and team leadership. Skilled in conflict resolution, achieving and team building . Expert in fostering stakeholder relations and driving team performance.
Quick and firm decision-maker possessing first-rate communication and organizational skills. Recognized for successfully collaborating with management to develop work plans, financials and strategies.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Certified Fitness Trainer
Self-employeed
2011 - Current
Assisted over 300 clients in weight loss goals with tailored nutritional advice and exercise programs.
Motivated clients to reach their full potential through goal-setting, accountability, and ongoing encouragement.
Streamlined administrative tasks such as session scheduling or billing processes for an efficient workflow between clients and trainers.
Owner/ Operator - Private School
Self-employed, New Horizons School, Inc.
04.2002 - 04.2023
Led team to achieve sales targets, enhancing overall revenue.
Fostered a culture of innovation and continuous improvement within the team.
Improved staff performance with training and professional development programs.
Improved retention rates through effective employee engagement initiatives.
Managed day-to-day business operations.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Trained and motivated employees to perform daily business functions.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Improved team productivity by introducing innovative project management tools and techniques.
Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Trained and guided team members to maintain high productivity.
Supervisory Manager, Compliance Assurance Program Office (CAPO) at Department of Homeland SecuritySupervisory Manager, Compliance Assurance Program Office (CAPO) at Department of Homeland Security