Jodie Eggert

• Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
• Developed and maintained relationships with key accounts to ensure customer satisfaction.
• Created comprehensive reports on account performance and presented them to senior management.
• Negotiated contracts with clients to maximize profitability.
• Analyzed client data and identified opportunities for growth.
• Developed strategies to increase revenue from existing accounts.
• Presented product features and advantages to potential customers during sales meetings.
• Maintained accurate records of all customer interactions in the CRM system.
• Developed successful customer relationships and quickly resolved service requests to increase sales.
• Renewed existing accounts by cementing trusting relationships with customers.
• Negotiated contracts and closed agreements to maximize profits.
• Sourced new opportunities to introduce products and services to potential customers.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Design & Sales Consultant (Part-Time)

Northwest Indiana | 2001 – Present

• Provide personalized design consultations for custom-built homes, guiding clients through finish

selections, color palettes, and interior details to achieve their vision.

• Support home sales by assisting clients throughout the buying process, from initial consultation to final

closing.

• Collaborate with builders and vendors to ensure quality standards and client satisfaction.

• Strengthen customer relationships through exceptional service, communication, and attention to detail.

• Managing all business operations, including: accounting, payroll and expenses, employee recruitment, software / website updates and general building maintenance.
• Developed business plan and budget to maximize profitability.
• Analyzed market trends and customer feedback to identify opportunities for growth.
• Created marketing strategies to drive revenue and increase brand visibility.
• Oversaw hiring process for new employees, from recruiting to onboarding training.
• Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
• Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
• Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
• Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
• Provided leadership support for team members through coaching and mentorship programs.
• Calculated net income and adjusted strategies to increase income and bottom-line profits.
• Directed financial health of company by reviewing financial reports and statements to implement changes in operations resulting in greater profits.

• Elevating salon owners and stylists across the nation with industry expertise and mentorship to keep their businesses profitable.
• Strategizing with salon owners to create a unique brand, measurable marketing tactics and proven sales models and methods.
• Passing on financial best practices and historical knowledge to keep salons thriving.
• Created comprehensive reports on project progress and results for clients.
• Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
• Identified potential risks associated with proposed solutions or projects.
• Developed solutions tailored specifically to each client's unique needs while staying within their allocated budgets.
• Engaged in regular professional development activities such as attending webinars or reading relevant literature in order to stay abreast of current trends in the consulting industry.