Jodie Elle Espinal
Brooklyn,NY
Summary
Multi-tasker, well mannered, hard working. Independent, Work well with others, and do not need supervision. Friendly, outgoing and motivated. Bi-Lingual English and in Spanish fluently. Easy learner and patient Detail oriented, conscientious, reliable, trustworthy and articulate. A hard worker, great customer service skills. Organized, and always ready for a challenge.
Overview
11
11
years of professional experience
Work History
Host
Olive Garden
10.2023 - Current
- Welcome guests entering restaurant
- Answer phone calls and make reservations
- Monitor restaurant activity for flow and seating
- Seat guests based on availability and guest preferences
- Provide guests with dinner and drink menus
- Count money in cash register, compare it with receipts and endorsed amount to at the end of shift
- Making sure restroom are clean
- Maintained a tidy waiting area and host stand by sanitizing surfaces and restocking menus, tableware
Supervisor/cashier
La cabaña Rodriguez
07.2014 - Current
- Greeting Customer
- Assisted customers with orders
- Totaled amount including tax and coupon discounts, accepted payment, and gave change, and issued receipts
- Counted money in cash register, compared it with cash receipts, and endorsed amount to at end of shift
- Make shift schedule for workers
- Make sure restaurant is clean
- Handle complaints
Dental Assistant/Receptionist
Brightpoint Health
03.2019 - 12.2021
- Confirm and schedule appointments
- Fill in cancellation and no shows
- Greeting and assisting patients
- Maintain patients accounts
- Collect and receipt payment from patients at time of treatment
- Arrange supporting documents for insurance claims
- Prepare claim forms for dental insurance
- Organize referrals to other medical specialists
- Verify and updated patients information
- Assist patients to complete all necessary forms and documentation
- Maintaining Desk clean and organized
- Made copies and scanned documents
- Handled all necessary paperwork
- Handled emails and correspondence
- Prepares treatment room for patient by following prescribed procedures and protocols
- Prepares patient for dental treatment by welcoming, comforting, seating, and draping patient
- Provides instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for dentist's access; suctioning; passing instruments
Front desk receptionist
Queens center dental
06.2018 - 03.2019
- Greeting and assisting patients
- Confirm and schedule appointments
- Fill in cancellation and no shows
- Maintain patients accounts
- Collect and receipt payment from patients at time of treatment
- Arrange supporting documents for insurance claims
- Prepare claim forms for dental insurance
- Organize referrals to other dental specialists
- Verify and update patients information
- Assist patients to complete all necessary forms and documentation
- Send out prescriptions
- Check for eligibility with insurance
- Maintain desk clean and organized
- Wipe down desk when closing
- Translate for doctors
Education
General Academic Studies -
Progress High School
Brooklyn, NY06.2014
Skills
- Microsoft Excel
- Power Point
- Internet Explorer
- Internet Research
- Customer Service training
- Message taking
Office Skills
- Microsoft Excel
- Power Point
- Internet Explorer/Internet Research
- Customer Service training
- Message taking
Timeline
Host
Olive Garden
10.2023 - Current
Dental Assistant/Receptionist
Brightpoint Health
03.2019 - 12.2021
Front desk receptionist
Queens center dental
06.2018 - 03.2019
Supervisor/cashier
La cabaña Rodriguez
07.2014 - Current
General Academic Studies -
Progress High School