Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Jodie Georgeadis

Ocala,FL

Summary

Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Professional and industrious bringing exceptional administrative experience. Organizes and manages simultaneous tasks to support customers and accomplish business goals. Organized scheduler well-versed in all aspects of administrative support.

Overview

12
12
years of professional experience

Work History

Receptionist

C&M Towing & Recovery
Ocala , Florida
01.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Maintain 4 companies, faxing, emailing, running reports, take payments, scanning documents
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Work hand to hand with all police agency

Collector

MJ Altman Companies
Ocala , Florida
07.2016 - 07.2021
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Persistently reached out to customers with extremely past due accounts to recover lost revenue.
  • Contacted customers to discuss payment schedules and set up or immediately process payments.
  • Negotiated with account holders to devise repayment plans and minimize collections receivables.
  • Used skip tracing and other techniques to locate debtors.
  • Monitored accounts for compliance with established payment plans and flagged non-compliances.
  • Achieved performance goals on consistent basis.
  • Evaluated, researched and resolved discrepancies.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Managed past due collection calls, skip tracing, outside collections agency coordination and litigation activities.
  • Reached out to approximately [Number] account holders daily.
  • Documented changes in accounts and on credit reports.
  • Reviewed accounts for compliance with repayment agreements.

Medical Receptionist

Internal Medicine
Ocala , Florida
08.2014 - 11.2015
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Helped patients complete necessary medical forms and documentation.
  • Checked patient insurance, demographic and health history to keep information current.
  • Maintained current and accurate medical records for patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Responded to correspondence from insurance companies to verify patient's coverage.

Corporate Trainer /Head Server

Cody's Original Roadhouse
Ocala , Florida
12.2008 - 01.2014
  • Conducted evaluations and observed employee performance to identify areas of needed improvement.
  • Monitored employee progress and gave feedback to management and additional training requirements.
  • Led cross-functional training for external and internal clients and created all training materials and exams.
  • Held demonstrations and one-on-one coaching sessions on use of serving equipment.
  • Collaborated with management to identify company training needs and scheduling.
  • Developed training programs to meet company objectives.
  • Served
  • Open up new stores, did grand opens

Education

High School Diploma -

North Marion High School
Citra, FL
05.1998

Skills

  • Delivery Coordination
  • Data Research and Analysis
  • Visitor and Customer Relations
  • Security Awareness
  • Positive Attitude and Energetic
  • Customer Complaint Resolution
  • Computer Proficiency
  • Google Docs
  • Call Transfers
  • Appointment Booking
  • Patient Information Collection
  • Multi-Line Telephone Skills
  • Organization and Efficiency

Timeline

Receptionist

C&M Towing & Recovery
01.2022 - Current

Collector

MJ Altman Companies
07.2016 - 07.2021

Medical Receptionist

Internal Medicine
08.2014 - 11.2015

Corporate Trainer /Head Server

Cody's Original Roadhouse
12.2008 - 01.2014

High School Diploma -

North Marion High School

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Jodie Georgeadis