Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jodie Guidry

Nederland,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Insurance Coordinator/Billing Specialist

Texas Sleep Clinic
08.2021 - Current
  • Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
  • Verified patient insurance coverage and benefits for medical claims.
  • Identified and resolved discrepancies between patient information and claims data.
  • Responded to correspondence from insurance companies.
  • Processed insurance payments and maintained accurate documentation of payments.
  • Used administrative guidelines as resource or to answer questions when processing medical claims.
  • Educated clients on insurance policies and procedures.
  • Calculated amount patients would owe for testing
  • Organized paperwork such as charts and reports for office and patient needs.
  • Supported office staff and operational requirements with administrative tasks.
  • Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
  • Conducted insurance verification and preauthorizations and managed patient charts.
  • Collaborated with healthcare professionals to maintain high-quality care across departments.
  • Called patients to confirm scheduled appointments day in advance.
  • Generated reports and logged patient information for reliable records.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Prepared and processed patient referrals and transfer requests.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Registered and verified patient records before triage with most up-to-date information.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.

Office Administrative Assistant

Lanbake LLC.
10.2017 - 08.2021
  • Responded to inquiries from callers seeking information.
  • Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Created and updated records and files to maintain document compliance.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
  • Maintained and updated patient records for accurate, current medical histories.
  • Conducted insurance verification and preauthorizations and managed patient charts.
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
  • Collaborated with healthcare professionals to maintain high-quality care across departments.
  • Greeted patients and provided required paperwork to facilitate services.
  • Called patients to confirm scheduled appointments day in advance.
  • Answered telephone calls to offer office information, answer questions, and direct calls to proper department

Clinical Coordinator

Texas Sleep Clinic
06.2014 - 05.2017
  • Mentored new clinical staff members for proper onboarding and orientation processes.
  • Coordinated, monitored, assigned, and documented patient and clinical care activities.
  • Organized systems for tracking patient records to improve ease of retrieval.
  • Upheld quality assurance procedures to maintain patient safety and satisfaction.
  • Assessed clinical policies and procedures for compliance with changing regulations.
  • Built strong relationships with patients and families for optimized care satisfaction.
  • Answered multiline phone system.
  • Collected copays,balances and coinsurance
  • Scheduled appointments for three providers
  • Informed patients of financial responsibility for sleep testing .
  • Assessed patients, took vitals
  • End of day reports

Education

High School Diploma -

Port Neches Groves High School
Port Neches, TX
05.1990

Skills

  • Report Compiling
  • Equipment Monitoring and Troubleshooting
  • Process Payments
  • Electronic Medical Records Management
  • Maintain Records
  • Organizational Policies
  • Verify Data
  • Patient Contact
  • Access Software
  • Categorizing and Classification
  • Microsoft Office

Timeline

Insurance Coordinator/Billing Specialist

Texas Sleep Clinic
08.2021 - Current

Office Administrative Assistant

Lanbake LLC.
10.2017 - 08.2021

Clinical Coordinator

Texas Sleep Clinic
06.2014 - 05.2017

High School Diploma -

Port Neches Groves High School

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Jodie Guidry