Jodie Kain
Lacombe,LA
Summary
Dynamic leader with a proven track record at STPSB. Skilled in delivering exceptional customer service. Excels in menu planning and health and safety procedures, ensuring top-notch dining experiences. Collaborative Cafeteria Manager with 25 years of experience supervising all aspects of food service operations, including equipment preparation, employee supervision and inventory management. Hardworking and responsible individual certified in Culinary Arts. Expertise in maintaining administrative records and training personnel in operational procedures. A lifelong passion for food and all things food related.
Overview
27
27
years of professional experience
Work History
Cafeteria Manager
STPSB
08.2022 - Current
- Used OneSource to analyze daily financial statements, balance statements and reimbursable meals.
- Monitored cash handling procedures closely, ensuring accuracy in transactions.
- Enhanced customer satisfaction by implementing high-quality food and service standards.
- Developed creative menus to accommodate diverse dietary needs and preferences of customers.
- Maintained a clean and safe environment, adhering to health department regulations and guidelines.
- Coordinated with catering staff to deliver food services for special events and functions.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Cafeteria Assistant Manager
STPSB
08.2021 - 08.2022
- Maintained strict compliance with health and safety regulations, creating a safe and clean environment for customers.
- Managed cash handling processes accurately, reconciling daily sales reports with bank deposits.
- Actively sought out feedback from customers and staff on their experiences, using this information to inform continuous improvements in the cafeteria's operations
- Oversaw inventory control measures, reducing waste and maintaining optimal stock levels for menu items.
- Streamlined daily operations for improved efficiency, implementing new procedures and best practices.
Cafeteria Technician
STPSB
11.2016 - 08.2021
- Utilized time management skills to effectively balance multiple responsibilities during peak service hours.
- Assisted in reducing food waste by properly storing and rotating perishable items according to safety guidelines.
- Enhanced customer satisfaction by providing efficient and friendly service in the cafeteria.
- Ensured timely replenishment of food items on the serving line, minimizing wait times for customers.
- Collaborated with team members to consistently complete daily tasks and maintain smooth operations of the cafeteria.
Postal Carrier
US Postal Service
06.2014 - 08.2016
- Efficiently managed high volumes of mail during holiday seasons, ensuring all packages were delivered on time despite increased workload.
- Kept vehicle clean and well-maintained, conducting regular inspections for any necessary repairs or maintenance needs.
- Consistently met delivery deadlines through effective time management skills and prioritization of tasks.
- Maintained a safe work environment by adhering to postal regulations and safety guidelines during mail deliveries.
Caterer/Owner
Catering By Jodie - (Self)
05.2004 - 10.2014
- Provided friendly, courteous service to create memorable moments for guests.
- Delivered catered food and supplies to facility for on-time set-up.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Managed food inventory and supplies, reducing waste and maintaining optimal stock levels for diverse events.
- Observed federal and local kitchen safety regulations to prevent food borne illnesses.
- Collaborated with clients to plan event venues, menus and budgets.
Restaurant Owner
Ragin' Cajun Cafe' - Self
05.2003 - 05.2004
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Recruited, hired, and trained talented staff to fill vacancies.
- Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
- Implemented effective inventory management systems to minimize waste and control food costs.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
Head Chef
A Touch Of Italy Cafe
01.2000 - 06.2002
- Trained kitchen staff to perform various preparation tasks under pressure.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Created recipes and prepared advanced dishes.
- Planned promotional menu additions based on seasonal pricing and product availability.
- Maintained well-organized mise en place to keep work consistent.
- Cooked memorable dishes that brought new customers into establishment.
- Maintained strict adherence to health department regulations by enforcing proper food handling practices throughout the kitchen area.
Kitchen Manager
Day Je Vu Restaurant
11.1997 - 12.2000
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Education
Associate Degree Of Culinary Arts - Culinary Arts
Culinary Arts Institute of Louisiana
Baton Rouge05.1997
No Degree - General Studies
Southeastern Louisiana University
Hammond, LAHigh School Diploma -
Mandeville High School
Mandeville, LA05.1992
Skills
- Food Preparation and Presentation
- Health and Safety procedures
- Food and Supply Ordering
- Event Coordination and Menu Planning
Timeline
Cafeteria Manager
STPSB
08.2022 - Current
Cafeteria Assistant Manager
STPSB
08.2021 - 08.2022
Cafeteria Technician
STPSB
11.2016 - 08.2021
Postal Carrier
US Postal Service
06.2014 - 08.2016
Caterer/Owner
Catering By Jodie - (Self)
05.2004 - 10.2014
Restaurant Owner
Ragin' Cajun Cafe' - Self
05.2003 - 05.2004
Head Chef
A Touch Of Italy Cafe
01.2000 - 06.2002
Kitchen Manager
Day Je Vu Restaurant
11.1997 - 12.2000
Associate Degree Of Culinary Arts - Culinary Arts
Culinary Arts Institute of Louisiana
No Degree - General Studies
Southeastern Louisiana University
High School Diploma -
Mandeville High School
Similar Profiles
Brendan GilbertBrendan Gilbert
General Maintenance Worker at STPSBGeneral Maintenance Worker at STPSB
Robyn KleinschmidtRobyn Kleinschmidt
Elementary School Teacher at STPSBElementary School Teacher at STPSB
Robyn KleinschmidtRobyn Kleinschmidt
Elementary School Teacher at STPSBElementary School Teacher at STPSB