Jodie Panek
Client Care Coordinator
Burbank,CA
Overview
29
29
years of professional experience
Work History
Senior Account Manager
Platinum Financing Group
Burbank, CA
06.2017 - 07.2021
- Developed deep knowledge of customer businesses and relationship to company objectives.
- Met or exceeded sales goals for Finance accounts by bringing in new accounts and upselling deals to existing clients each month.
- Cultivated productive relationships with Finance clients and consulted closely to uncover needs, qualifications and match to available solutions.
- Contributed to annual revenue goals by selling new services and developing new accounts.
Business Owner
Acting UP Network
Burbank, CA
11.2014 - 12.2019
- Consulted with actors to assess needs and propose optimal classes and training.
- Trained and motivated employees and actors.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, hiring teachers, create pricing, purchasing and weekly payroll.
Office Manager
TVI Actors Studio
Sherman Oaks, CA
02.2000 - 12.2014
- Maintained computer and physical filing systems.
- Hiring and Firing of employees and teachers
- Create new classes. Hire teachers. Oversee that the classes fill and are profitable
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of consultants.
Senior Account Manager
Paychex Inc
Woodland Hills, CA
06.2006 - 09.2011
- Worked with existing Payroll clients to bring them Company Benefit Plans ie: 401k, FSA, HSA and EE Handbooks
- Met or exceeded sales goals by bringing in new accounts and upselling benefits to existing clients.
- Cultivated productive relationships with Payroll clients and consulted closely to uncover needs and match to available solutions.
Education
BBA - Business Administration
Davenport University
Grand Rapids, MI03.1994
Skills
- Overcoming Objections
- Goals and Performance
- Qualifying Leads
- Strategic Account Planning
- Territory Expansion
- Promotional Campaigns
- Performance Evaluations
- Time Management
- Verbal and Written Communication
- Excellent Negotiation Skills
- Customer Service
- Account Management
- Business Strategies
- Professional Integrity
- Deep Knowledge of Business
- Teamwork and Collaboration
- Business Development
- Product Training
- Project Management
Timeline
Senior Account Manager
Platinum Financing Group
06.2017 - 07.2021
Business Owner
Acting UP Network
11.2014 - 12.2019
Senior Account Manager
Paychex Inc
06.2006 - 09.2011
Office Manager
TVI Actors Studio
02.2000 - 12.2014
BBA - Business Administration
Davenport University