Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
10
10
years of professional experience
Work History
Softlines Manager
Academy Sports + Outdoors
08.2022 - Current
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Optimized scheduling practices for the softlines department to ensure adequate staffing levels during peak hours without compromising budget constraints.
Led a team of sales associates to consistently achieve monthly sales targets through effective communication and motivation techniques.
Reduced employee turnover rates by fostering a positive work environment, implementing regular performance evaluations, and providing growth opportunities.
Maintained high standards of store presentation by regularly reviewing floor layouts, signage, and cleanliness protocols.
Established team priorities, maintained schedules and monitored performance.
Merchandise Team Lead
Academy Sports + Outdoors
11.2021 - 08.2022
Optimized store layout for efficient customer flow and maximum product exposure.
Trained new hires, ensuring all team members were well-versed in company policies and procedures.
Streamlined in-store processes by implementing efficient merchandise receiving, processing, and replenishment systems.
Led merchandise selection, pricing, planning and marketing.
Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
Completed seasonal windows, dressed mannequins, and arranged in-store displays to showcase available products.
Arranged merchandise in alignment with store planogram.
Logistics Team Lead
Academy Sports + Outdoors
07.2020 - 11.2021
Assisted in receiving, stocking and distribution of merchandise.
Drove forklifts, pallet jacks and other equipment to move materials.
Fostered a positive work environment through employee recognition programs that acknowledged outstanding contributions from team members.
Led a team of receivers, delegating tasks effectively to maintain smooth operations and meet deadlines.
Reviewed purchase orders to verify accuracy, addressing any discrepancies before processing shipments.
Maintained clean, orderly work environment free of hazards.
Collaborated with other departments to expedite order processing, reducing wait times for customers.
Inventory Team Lead
Academy Sports + Outdoors
09.2018 - 07.2020
Improved inventory accuracy by conducting regular audits and implementing efficient tracking systems.
Counted all physical inventory and generated department audit reports.
Educated employees on hazardous waste management, emergency response and safe work practices.
Collaborated with other departments to integrate safety in all aspects of organization.
Inspected work practices and procedures for compliance with company and federal regulations.
Apparel Team Lead
Academy Sports + Outdoors
09.2014 - 09.2018
Participated in staff training sessions to enhance team skills and knowledge, leading to improved overall performance.
Maintained a clean and organized store environment, ensuring an enjoyable shopping experience for customers.
Continuously updated product knowledge, staying current on fashion trends and new arrivals to better serve customers.
Ensured a seamless transition between seasonal trends and new product arrivals by assisting in the timely rotation and reorganization of stock displays.
Boosted sales performance by effectively cross-selling and up-selling various apparel products.
Built customer loyalty and retention by delivering excellent shopping experiences.