I have a very open personality. I get along and work well with my coworkers. I have a strong work ethic and I am a quick learner. I work well in a group setting and have excellent customer service skills. I am detail oriented and great with time mangaement.
Answered emergency and routine phone lines.
Coordinated and dispatched emergency responders and equipment via emergency radio frequencies and/or phone lines.
Facilitated communications between emergency responders/equipment and other agencies.
Provided customer service to police, fire and ambulance/paramedic services as well as numerous other agencies and persons.
Multi-tasking and decision making skills utilized on a daily basis.
Coordinated and scheduled training for new and existing staff.
Created training materials and classes.
Trained new personnel on policies, procedures and job tasks.
Trained existing personnel on new policies, procedures and job tasks.
Updated existing policies and worked with management in creating new policies for the center.