Jodie Swanepoel
Scituate,MA
Summary
I was recently given an opportunity that was way out of my comfort zone, and ended up saying yes & it turned out to be the start of my creative bloom in the world of mixology. Over the past five years i have dedicated myself to mixology & hospitality and it has become my passion. i take pride in everything i do & i always give 100%. I enjoy all sides of the Bar world, but i thrive in Cocktail creation, bartending under pressure & creating private dining and cocktail experiences for guests. I love to learn new skills & i am especially good at training others to reach a certain level of expertise. Over the years, i have been committed to building genuine relationships with customers who have followed me all over the South Shore seeking out my mixology talent and quick-witted humor. I know the balance between professionalism and fun & know when its time to put my head down and work & know when its the right time to bring good vibes & a high energetic work ethic.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Head Mixologist
Salt Society
Boston, MA
01.2020 - Current
- Processed in-house batching of syrups, tonics, tinctures, bitters and infusions.
- Increased sales by 60% annually by creating and implementing marketing plans, menus, specials and promotions.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Closed out cash register and prepared cashier report at close of business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Checked ID cards and verified bar guests were of legal age.
- Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
- Poured and prepared mixed drinks for over 300 customers daily.
- In charge of creating the seasonal house cocktail menus for the bar program.
Lead Bartender
Oysterman
Duxbury, MA
01.2017 - 01.2020
- Closed out cash register and prepared cashier report at close of business.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Consulted with managers to organize special events and promotions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Decreased waste, following strict recipes and drink measurement protocol.
- Implemented drink prep procedures that significantly reduced wasted stock.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Interior Design Assistant
Kitchen Gallery & Design
Weymouth, MA
01.2017 - 01.2018
- Assisted interior designer in designing and creating comfortable and functional environments to represent clients' lifestyle, taste and budget.
- Conducted market research to understand trends and customer preferences.
- Visited 3 job sites per month to take notes and record space measurements to create floor plans.
- Completed order information by filling out order forms and handling cash advances and receipts.
- Promoted company design services and developed marketing materials.
- Photographed progress and finished projects.
- Handled communication with clients by answering telephone calls and responding to emails and official letters.
- Developed space planning concepts, color palette selections and textile presentations.
VIP Cocktail Waitress
MSC Cruises
Miami, FL
01.2014 - 01.2016
- Served alcoholic and non-alcoholic beverages in bar environment.
- Greeted new customers, discussed specials and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Worked three musical festivals that had over 1000 attendees.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
GED -
Durban Girls High School
Durban KZN 10.2010
Skills
- Mixology Techniques
- Responsible Serving
- Customer Service Best Practices
- Multi-tasking
- Food & Beverage pairings
- Menu design
- Bar design & set up
- Cash Handling and Management
- Cocktail Service
- Bar Operations and Logistics
- TIPS Certified
- Hospitality and Guest Service
- Room Inventory
- Liquor Law Compliance
- Good Conversationalist
- High-Volume Environments
- Creative Mixology
- Brand Marketing
- New Cocktail Creation
- Social Perceptiveness
Websites
Certification
TIPS Alcohol Training Course
Choke & CPR certified
Timeline
Head Mixologist
Salt Society
01.2020 - Current
Lead Bartender
Oysterman
01.2017 - 01.2020
Interior Design Assistant
Kitchen Gallery & Design
01.2017 - 01.2018
VIP Cocktail Waitress
MSC Cruises
01.2014 - 01.2016
GED -
Durban Girls High School
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