Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jodie Yeager

Bethel Park,PA

Summary

Accomplished Job Coach with a proven track record at Allegheny Intermediate Unit 3, enhancing student job readiness through meticulous progress monitoring and personalized instruction. Leveraged attention to detail and exceptional skills in special needs clientele support, significantly improving student and client confidence and job placement success rates. Demonstrates a unique blend of empathy and data gathering expertise, ensuring tailored and impactful student and client development strategies. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

29
29
years of professional experience

Work History

Job Coach

Allegheny Intermediate Unit 3
2018.09 - Current
  • Monitored students progress with multiple disabilities and autism by adjusting job coaching strategies to meet needs and navigate challenges.
  • Implemented essential soft skills such as teamwork, problem-solving, time management, and adaptability through targeted coaching sessions.
  • Improved students confidence by delivering motivational sessions with one-on-one coaching.
  • Evaluated students skills and job readiness, providing constructive feedback and actionable advice.
  • Conducted thorough assessments of students strengths, weaknesses, interests, and values to determine appropriate career paths and goals effectively.
  • Developed and maintained partnerships with local businesses, creating job placement opportunities for clients.
  • Advocated on behalf of clients with potential employers, increasing job placement success rates.

Job Coach

DiCenzo Personnel Specialists
2024.02 - Current
  • Monitored clients with multiple diagnosed disabilities progress and adjusted my job coaching strategies to meet needs and navigate challenges.
  • Cultivated a strong relationship with job placement locations to provide additional support services for clients when needed.
  • Conducted thorough assessments of client strengths, weaknesses, interests, and values to determine appropriate career paths and goals effectively.
  • Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
  • Kept detailed records of individual histories, scores, and documents.

Day Habilitation Specialist

Barber National Institute
2019.08 - 2024.02
  • Ensured compliance with various regulations, including HIPAA and other privacy laws by consistently maintaining client confidentiality in verbal or written communications.
  • Promoted clients with diagnosed disabilities independence by maintaining a safe and structured environment that encouraged skill development.
  • Collaborated with multidisciplinary teams to provide comprehensive support for clients, resulting in improved outcomes.
  • Served as a liaison between clients'' families and therapists when required for coordinated care efforts.
  • Implemented personalized care plans for clients, ensuring their specific needs were met and exceeded.
  • Documented habilitation services in system and with paper notes.
  • Transported people supported to appointments and community outings.

Personal Care Assistant

MissionOne
2016.09 - 2018.09
  • Assisted students with multiple disabilities, autism and learning disabilities with daily living skills to maintain self-esteem and general wellness.
  • Built strong relationships with students to deliver emotional support and companionship.
  • Assisted with transferring to different locations, in and out out of the school setting to ensure the risk of behaviors resulting in injury for both parties.
  • Implemented the daily educational needs supplied by the teacher.
  • Assisted with feeding and monitored food intake to help students achieve nutritional objectives.



Substitute Paraeducator, Special Education

Precision HR, Inc.
2015.09 - 2016.09
  • Enhanced student learning by providing individualized support and accommodations for special education students.
  • Supported students in developing self-regulation skills through modeling appropriate behaviors and providing consistent feedback with staff.
  • Facilitated small group instruction sessions tailored to address specific skill deficits or areas requiring improvement among students.
  • Supported classroom management, maintaining a safe and positive environment that promoted inclusion and respect among students.
  • Prepared instructional materials under the direction of lead teachers, enhancing the quality of lessons delivered to students.

Culinary Assistant

Metz Culinary Management
2010.09 - 2016.09
  • Upheld high-quality presentation standards for each dish served, contributing to a consistently memorable dining experience for guests.
  • Expedited food preparation for large events, ensuring timely service and satisfied guests.
  • Reduced food waste through careful inventory management and creative use of ingredients.
  • Implemented proper food handling techniques, maintaining strict adherence to safety standards and regulations.
  • Maintained food and sanitation standards to prevent food-borne illness and promote health.

Data Processing Specialist

Axion Data Processing
2001.09 - 2010.09
  • Improved overall data accuracy with meticulous attention to detail and adherence to standardized procedures.
  • Championed best practices in data privacy and security, safeguarding sensitive information.
  • Applied data validation procedures to support and enforce data integrity.
  • Identified data errors and discrepancies and implemented swift corrections.
  • Used computer software to store and retrieve data.

Customer Service Representative

Highmark Blue Cross Blue Shield
1995.10 - 2000.01
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints and questions with empathy, resulting in customer satisfaction.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
  • Participated in training programs to enhance product knowledge and customer service skills.

Education

Associate of Science - Data Processing

CCAC South Campus
West Mifflin, PA
05.1989

High School Diploma -

Brentwood Senior High School
Pittsburgh, PA
06.1987

Skills

    • Data Gathering
    • Skills testing
    • Progress Monitoring
      • Group and individual instruction
      • Attention to Detail
      • Special Needs Clientele

Timeline

Job Coach

DiCenzo Personnel Specialists
2024.02 - Current

Day Habilitation Specialist

Barber National Institute
2019.08 - 2024.02

Job Coach

Allegheny Intermediate Unit 3
2018.09 - Current

Personal Care Assistant

MissionOne
2016.09 - 2018.09

Substitute Paraeducator, Special Education

Precision HR, Inc.
2015.09 - 2016.09

Culinary Assistant

Metz Culinary Management
2010.09 - 2016.09

Data Processing Specialist

Axion Data Processing
2001.09 - 2010.09

Customer Service Representative

Highmark Blue Cross Blue Shield
1995.10 - 2000.01

Associate of Science - Data Processing

CCAC South Campus

High School Diploma -

Brentwood Senior High School
Jodie Yeager