Recognized as a multi-level manager consistently delivering results that exceed employer expectations. Characterized as a growth catalyst, multi-faceted leader, and hands-on manager with a rich career history marked by explosive sales growth, successful new product launches, and excellent client relations.
Overview
35
35
years of professional experience
Work History
Freight Broker/Dispatcher
Expedited Transport Agency
03.2025 - 09.2025
Developed strong relationships with carriers and shippers, fostering trust and loyalty.
Negotiated competitive rates with carriers, resulting in cost savings for customers.
Secured repeat business through consistently meeting or exceeding client expectations regarding both pricing and delivery times.
Monitored market and negotiated rates based on trends.
Tracked shipments and trucks out on deliveries.
Expanded the company''s network of reliable carriers, improving overall operational efficiency.
Enhanced customer retention rates by providing exceptional service and addressing concerns proactively.
Corporate Training Specialist
Summit Companies
05.2023 - 12.2024
Represented the organization to the outlying locations, providing structured and friendly customer service
Assisted in the development of SOPs (Standard Operating Procedures) and training curriculum for entry into existing ERP/CRM and related information systems
Acted as the face of the organization during the training period for acquired and developing process implementation
Worked with Salesforce Administrators to identify and implement process and functionality improvement within Salesforce
Collaborated and identified efficiencies administrative operating procedures
Specialized in contract training for new employees, as well as rolling out updates/changes in system function as they arise
Assisted in the development of ongoing training schedules for existing team members
Communicated with team members regarding training schedules and procedural changes for contracts including set-up and invoicing
Traveled to various offices for onsite training when needed and as directed
Territory Sales Manager Global Products Group
Briggs and Stratton
03.2017 - 11.2022
Met $10.5 million territory goals/objectives based on a business plan; increased sales 13% 2017/2018 YOY $1.07 million in new revenue; increased sales 23% 2018/2019 YOY $1.9 million in new revenue
YTD 128% of goal
Presents sales & marketing programs to secure new and existing orders from customers; monitor dealer/hardware franchisees floor plans and operations
Promotes the sell-thru of customer commitments thru Snapper, Snapper Pro, Ferris and Simplicity advertising, planning and implementation of ad campaigns and promoting individual customer advertising & sound merchandising practices
Achieved new dealer goals of $630,000 in annual shipments
Regional Account Manager
Metalloid Corporation
09.2015 - 03.2017
Executes surveys of plant industrial operations to match the right product to application specializing in CNC machining and HVAC manufacturing
Executes training seminars and access to state of the art metalworking laboratories
Implement and introduce full line of Green Technology, botanical technologies, environmentally friendly Products, biodegradable, bio-renewable, bio-sustainable, microlubricants, "ADDVANCE" Technologies
Generates $300k plus per year in new revenue
2016 increased growth by 32%
Regional E-Services Solutions Manager
Motoshop Technology Tools/Advance Auto Parts
04.2012 - 07.2015
Executes the launch and internal/external adoption of the Advance Auto Parts B2B ecommerce business for up to 250 AAP store locations, converting traditional phone sales to the e-commerce channel, resulting in increase in overall YTD sales and margin growth; 13% 2015; 6% 2014; 18% 2013
Spearheads and support the portfolio of subscription-based, Motoshop Technology Tools products including shop management software (SMS), OE information software, social media, online marketing, and training solutions using a consultative selling approach
Individually responsible for the acquisition of over $300k annualized sales and over $6.2 million in on-line sales
Assigned to train, interview and coach other e-Service Solutions Managers, Commercial Sales Managers and Commercial Account Managers capitalizing on market opportunities
Executes on-line marketing and CRM programs
Ranked Top 3 nationally every year of service
Marketing Branding Specialist
Muzak, LLC
01.2010 - 04.2012
Rebuilt the Central Alabama market for Muzak/Mood Media to profitability
Increased sales 200% in territory
Worked with client and operations to achieve timely and cost effective installations of digital marketing signage, marketing on-hold, audio/visual, CCTV security and music branding
Accomplished re-branding of Muzak in Birmingham, Alabama and reclaimed market share
Specialized in automotive, hospital and hospitality verticals
Ranked top 10 Muzak representative nationally each year of service
Senior Director of Sales & Marketing
SportsFirst Baptist Health Systems
08.1990 - 11.2010
Reported critical base/revenue information on the growth of the organization including c-level, top executives, finance committee and board members
Achieved over $13 million in revenue reflecting 58% of total organization revenue
Accountable and successful in achieving $6.2 new annual units