JodieLynn Wuest
Fort Collins,CO
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Patient Care Coordinator
Rebound Sports & PT
04.2015 - Current
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Confirms insurance coverage. Determines necessity for pre-authorization and obtains authorization for scheduled procedures.
- Enters patient insurance information into patient record and documents insurance coverage of services to be provided.
- Notifies patient of his/her financial responsibility for services to be provided.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Provided excellent customer service to patients and staff.
- Enter information into excel file to see projections for 3 weeks of patient data
- Answer a multi line phone system, sort faxes and scan paperwork into electronic health system
- I am a very efficient worker and love a great challenge
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Tracked and monitored requests for medical records release.
- Processed and tracked requests for medical records from external organizations.
Bartender/Server
CB Potts Collindale
08.2019 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Bartender/Server
MULLIGAN'S FOOD AND ALE
08.2001 - 01.2019
- Balance cash receipts
- Attempt to limit problems and liability related to customers excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons
- Take beverage orders from serving staff or directly from patrons
- Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks
- Arrange bottles and glasses to make attractive displays
- Check identification of customers to verify age requirements for purchase of alcohol
- Clean bars, work areas, and tables
- Collect money for drinks served
- I worked at this establishment for 18 years off and on
- My last stent I worked Sunday mornings for the past year and whenever someone needed time off or they needed extra coverage.
Secretary II, UC Health
UC Health
08.2008 - 04.2015
- Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories and medical records
- Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments
- Transmit information or documents to customers, using computer, mail, or facsimile machine
- Collect, sort, distribute and prepare mail, messages and courier deliveries
- Compile and record medical charts, reports, and correspondence, using typewriter or personal computer
- File and maintain records
- Receive payment and record receipts for services
- Arrange hospital admissions for patients
- Set up clinic schedules in Allscripts according the individual physician protocol
- Set up and maintain Neurology call schedule
- Communicate call schedule to answering service, community neurologists, PVH/MCR and other identified parties
- Manage patient referral process and complete documentation
- Refer patients to Financial Counseling or provide resources, if applicable.
Manager/ Bartender
PAPPY'S CORNER PUB
08.2006 - 04.2008
- Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients
- Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities
- Take dining reservations
- Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable
- Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned
- Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable
- Count money and make bank deposits
- Monitor employee and patron activities to ensure liquor regulations are obeyed
- Review work procedures and operational problems to determine ways to improve service, performance, or safety
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
Education
Associates - Science
BROOME COMMUNITY COLLEGE
Binghamton, NYHigh School Diploma - undefined
VESTAL SENIOR HIGH
Vestal, NYSkills
- Organizational Skills
- Information Protection
- Patient Benefits Confirmation
- Spreadsheet Tracking
- Records Preparation
- Receptionist
- Microsoft Excel
Timeline
Bartender/Server
CB Potts Collindale
08.2019 - Current
Patient Care Coordinator
Rebound Sports & PT
04.2015 - Current
Secretary II, UC Health
UC Health
08.2008 - 04.2015
Manager/ Bartender
PAPPY'S CORNER PUB
08.2006 - 04.2008
Bartender/Server
MULLIGAN'S FOOD AND ALE
08.2001 - 01.2019
Associates - Science
BROOME COMMUNITY COLLEGE
High School Diploma - undefined
VESTAL SENIOR HIGH
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