Adept at providing compassionate care and utilizing critical thinking along with clinical judgment, I have honed my skills in healthcare team collaboration and patient advocacy across roles, notably at Shepherd Center. My approach integrates active listening and identifying individual needs with emotional support and connecting to resources, fostering significant improvements in patient outcomes. My expertise is underpinned by strong organizational skills and effective communication, ensuring high standards of care and improved patient outcomes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Baron Home Group
Josh Baron, Owner
07.2023 - Current
Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
Educated patients and families on disease management, medication safety, and at-home healthcare strategies to promote selfcare.
Determined and addressed individual home care needs by completing detailed assessments and reviewing documentation.
Contributed to the overall success of the home health agency by maintaining high levels of patient satisfaction and positive outcomes.
Collaborated with multidisciplinary healthcare teams to implement comprehensive treatment plans, ensuring continuity of care that supports patient needs,
Streamlined communication between healthcare providers, patients, and families by acting as a liaison for all parties involved in the care process.
Served as a reliable resource for families seeking guidance on navigating complex healthcare systems and advocating for their loved ones needs.
Managed patient medical records accurately and confidentially, ensuring compliance with HIPAA regulations.
Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
RN, ICU
Shepherd Center
03.2015 - Current
Served as an advocate for patients and their families, addressing concerns and facilitating open lines of communication between healthcare providers and loved ones.
Provided emotional support for patients and families during times of crisis by maintaining open lines of communication, offering guidance on coping strategies, and connecting them with available resources as needed.
Conducted ongoing assessments of patients physical, emotional, and psychological needs to inform targeted interventions and support holistic care approaches.
Contributed to efficient care coordination by collaborating with case managers, social workers, therapists and other support staff to ensure timely patient discharges and smooth transitions between care settings.
Mentored new nursing staff in ICU-specific procedures, fostering professional growth and promoting a positive work environment.
Streamlined communication among team members, ensuring timely updates on patient conditions and progress towards recovery goals.
Guided patients, caregivers, and family members on plans of treatment and helpful resources available locally to support care.
Provided compassionate end-of-life care for terminally ill patients and their families, ensuring dignity and comfort during difficult times.
Enhanced interdisciplinary collaboration by effectively communicating with physicians, therapists, and support staff to ensure optimal patient care.
Demonstrated respect, friendliness and willingness to help wherever needed.
Used critical thinking to break down problems, evaluate solutions and make decisions.
RN, ICU
Piedmont Mountainside Hospital
10.2015 - 11.2019
Improved patient outcomes by implementing evidence-based nursing practices and providing high-quality care in the ICU setting.
Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.
Demonstrated a high level of adaptability in adjusting to ever-changing patient acuity levels within the critical care unit, ensuring consistent delivery of safe and effective nursing care.
Facilitated smooth transitions of care between critical care and other hospital units by maintaining effective communication with receiving staff and providing thorough handoff reports.
RN, Medical-Surgical
Northeast Georgia Medical Center
07.2014 - 10.2015
Managed a caseload of 6-7 patients simultaneously.
Advocated for and strived to protect health, safety, and rights of patient by utilizing active listening, empathy and clinical expertise.
Facilitated smooth transitions between shifts by providing thorough hand-off reports to incoming staff members, minimizing gaps in care continuity.
Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
Enhanced patient satisfaction with compassionate, personalized nursing care tailored to each individual's needs.
Managed complex wound care, including dressing changes, monitoring for signs of infection, and collaborating with wound care specialists as needed.
Demonstrated flexibility in managing multiple priorities concurrently during high-stress periods while maintaining a calm demeanor.
Facilitated timely discharges by proactively addressing potential barriers to transition such as insurance coverage or transportation issues.
RN, ICU
Kindred Hospital
06.2013 - 07.2014
Contributed to efficient care coordination by collaborating with case managers, social workers, and other support staff to ensure timely patient discharges and smooth transitions between care settings.
Collaborated with interdisciplinary teams during daily rounds to develop individualized treatment plans based on specific patient needs and goals.
Enhanced interdisciplinary collaboration by effectively communicating with physicians, therapists, and support staff to ensure optimal patient care.
Teacher, Special Education
Silver City Elementary School
06.2008 - 08.2010
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Differentiated instruction and lesson plans to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Demonstrated strong organizational and time management skills while managing multiple projects.
Caregiver
Allison Oda
09.2006 - 05.2008
Provided safe mobility support to help patients move around personal and public spaces.
Transported clients to and from medical appointments, events, activities, and shopping trips with safety and efficiency.
Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Entrusted to handle confidential and sensitive situations in professional matter.
Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
Completed regular check-ins and progress report for each client.
Recorded status and duties completed in logbooks for management.
Education
Associate of Science - Nursing
Georgia Highlands College
Rome, GA
05-2013
Bachelor of Science - Early Childhood Education, Special Education
Kennesaw
Kennesaw, GA
05-2008
Skills
Patient and Family advocacy
Relationship building
Teamwork and collaboration
Time management and organizational skills
Customer service
Problem-solving abilities
Critical thinking skills
Active listening
Verbal and written communication
Accomplishments
Advocacy - In each role I have been in, I have been an advocate for individuals to ensure they are receiving the best personalized care available.
Documentation - I understand the importance of timely, detailed documentation to help ensure delivery of safe, quality care.
Strengths
Honest
Dependable
Empathetic
Responsible
Strong work ethic
Attention to detail
Friendly
Positive attitude
Flexible and adaptable
Certification
First Responder Certification
Basic Life Support for Healthcare Providers (BLS) - American Heart Association.
Advanced Cardiovascular Life Support (ACLS) - American Heart Association.
Swiftwater Rescue Technician – State or Local Government Agencies or Third-Party Organizations.
Special Education Certification - Georgia Department of Education.
Preparing for the Board Certified Patient Advocate Exam
Timeline
Baron Home Group
Josh Baron, Owner
07.2023 - Current
RN, ICU
Piedmont Mountainside Hospital
10.2015 - 11.2019
RN, ICU
Shepherd Center
03.2015 - Current
RN, Medical-Surgical
Northeast Georgia Medical Center
07.2014 - 10.2015
RN, ICU
Kindred Hospital
06.2013 - 07.2014
Teacher, Special Education
Silver City Elementary School
06.2008 - 08.2010
Caregiver
Allison Oda
09.2006 - 05.2008
First Responder Certification
Basic Life Support for Healthcare Providers (BLS) - American Heart Association.
Advanced Cardiovascular Life Support (ACLS) - American Heart Association.
Swiftwater Rescue Technician – State or Local Government Agencies or Third-Party Organizations.
Special Education Certification - Georgia Department of Education.
Preparing for the Board Certified Patient Advocate Exam
Associate of Science - Nursing
Georgia Highlands College
Bachelor of Science - Early Childhood Education, Special Education
Kennesaw
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