Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jody Akkerman

Oskaloosa,KS

Summary

To obtain a position where I can use skills and experience to benefit employer and be of service to others. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.

Overview

13
13
years of professional experience

Work History

Bartender/Server

Perry Pub And Grub
03.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Kept bar presentable and well-stocked to meet customer needs
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Bartender

Prairie Band Casino
08.2021 - 11.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Served high customer volumes during special events, nights, and weekends
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.

Veterinary Assistant

Dr. Ballinger (deceased)
12.2016 - 11.2020
  • Provided customer support to clients, answering questions and addressing concerns.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Administered medications to animals in treatment and documented changes in condition.
  • Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
  • Answered owner animal health questions and advised on best care practices.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Assisted senior staff with blood analyses and physical assessments.
  • Managed medical intervention and therapy for animals in collaboration with veterinarian.
  • Restrained animals for examination and treatment.
  • Assisted in examination and treatment of animals in veterinary clinic.
  • Administered injections, oral medications and topically applied medications prescribed by veterinarian.
  • Prepared animals for surgical procedures.
  • Followed safety protocols for handling animals.
  • Kept detailed records of animal treatments and medications.
  • Observed animals for signs of distress or illness.
  • Educated clients on post-surgical care and nutrition.

General Laborer

Jody D. Akkerman
05.2012 - 11.2019
  • Administer the household, budget money, pay bills, and take inventory, purchase groceries and all other necessary items
  • Plan and prepare meals, perform general housekeeping, answer phone calls and take messages
  • Obtained mail and emails, filed where appropriate
  • Complete minor repair and construction, gardening, fix sprinklers, mowing, plowing of field and arena, weed eater and weeding grounds
  • Total care of swimming pool, clean, vacuum and administer chemicals
  • Feed, care for and maintain cleanliness of four horses, one donkey, five dogs, three chickens and four cats
  • Administer vaccinations for all animals and supplements
  • Requires all hours of day and night, caring for family, animals and vegetation.

Bar Manager/Bartender/Server

Sweet Baby Jane's
02.2010 - 11.2016
  • Sweet Baby Jane's
  • Supervised employees, supervised work of bar staff and other bartenders
  • Prepared business for opening, balanced money drawer and secured adequate monies for day
  • Assessed inventory, stocked and ordered supplies, resolved customer and personnel conflicts, handled telephone and walk-in inquiries, resolved vendor needs and issues
  • Also responsible for day-end duties, assigned clean-up duties, balanced monies, cleaning and stocking
  • Planned bar menus
  • Provided fast and efficient, yet, courteous service
  • Took accurate orders, prepared salads, mixed, created and crafted cocktails, prepared fountain drinks and desserts
  • Itemized checks and accepted payment, either by cash or credit cards
  • Multi-tasked with taking orders, making and serving drinks and food, answering questions/phone calls, carrying on multiple conversations while serving 20-30 customers and four to five servers
  • Interviewed potential employees and entertainment
  • Expanded bar menu and hours of operation
  • Produced positive and enjoyable environment with a smile.

Education

Some College (No Degree) - General Education

Mt. San Jacinto Community College
San Jacinto, CA

Veterinary Assistant Certification - Veterinarian

Mount San Jacinto Community College
San Jacinto, CA
11.2016

High School Diploma -

West Valley High School
Hemet, CA
06.1993

Skills

  • Excellent verbal and communication skills Quick learner and a team player
  • Employee Communications
  • Administrative Procedures
  • Customer Service
  • Information Organization
  • Staff Orientation and Training
  • Multitasking and Time Management
  • Patient Relationship-Building
  • Special Requirements
  • Customer Inquire
  • Departmental Support
  • Document and File Management
  • Troubleshooting
  • Physical Strength and Stamina
  • Physical Agility and Coordination
  • Organization
  • Daily Progress Reports
  • Safety Protocols
  • Regulations and Procedures
  • Social Perceptiveness
  • Performance Goals
  • Physical Labor
  • Safety-First Mentality
  • Problem Identification
  • Emergency First Aid
  • Education Materials
  • Vaccination Administration
  • Client Education
  • Pet Feeding and Care
  • Cleaning and Sanitizing
  • Reading Comprehension
  • Restraint Techniques
  • Daily Logs
  • Emergency Situations

Timeline

Bartender/Server

Perry Pub And Grub
03.2023 - Current

Bartender

Prairie Band Casino
08.2021 - 11.2022

Veterinary Assistant

Dr. Ballinger (deceased)
12.2016 - 11.2020

General Laborer

Jody D. Akkerman
05.2012 - 11.2019

Bar Manager/Bartender/Server

Sweet Baby Jane's
02.2010 - 11.2016

Some College (No Degree) - General Education

Mt. San Jacinto Community College

Veterinary Assistant Certification - Veterinarian

Mount San Jacinto Community College

High School Diploma -

West Valley High School

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