Jody Arteaga
Hillsboro,OR
Summary
Enthusiastic, detail oriented, and innovative with a talent for connecting with clients and meeting their needs. Skilled at creating education, training, and teaching people individually or in groups. I'm able to gain trust and work with at-risk members of the community and providing the compassionate, timely, effective services while maintaining boundaries.
Overview
26
26
years of professional experience
Work History
Breastfeeding Coordinator/Nutrition Technician
Washington County
254 N 1st Ave, Hillsboro, OR 97124
12.2011 - Current
- Participating in workshops and in-service meetings to enhance personal growth and professional development.
- Managing Washington County breast pump program including lending, returns, and collections.
- Creating breast pump training for staff and users
- Provide breastfeeding education to staff and clients
- Representing WIC at community outreach events
- Assisting with breastfeeding peer counseling caseload as needed
- Managing average of 60 incoming calls, dozens of emails, and faxes a day
- Processing community referrals
- Making appointments and manage waitlists
- Verifying program eligibility, processing proofs, issuing payment cards and food benefits
- Taking anthropometric measurements and testing for Hgb
- Documenting Health history, assigning risks, and providing personalized nutrition education and referrals as needed
- Providing referrals and warm hand offs for community resources
Nutrition Technician/Breast Feeding Peer Counselor
Multnomah County Health Department
131 NE 102nd Ave Building 1, Portland, OR 97220
02.2011 - 06.2012
- Participating in workshops and in-services to improve knowledge of breastfeeding and nutrition
- Lead classes providing breastfeeding education
- Maintain a caseload of 150 clients with required monthly communication and documentation
- Taking anthropometric measurements and testing for Hgb
- Documenting Medical history, assigning risk codes, and providing personalized nutrition education
- Providing referrals and warm hand offs for community
Mail Order Camera Sales
Samy's Camera
Beaverton, OR
10.2004 - 02.2007
- Improved order processing efficiency by maintaining accurate customer records and updating the database regularly.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with mail orders.
- Boosted sales revenue by upselling products, recommending special deals, and offering personalized suggestions to customers.
- Maintained top sales position in department while building relationships with clients
Server
The Melting Pot Restaurants Inc.
Beaverton, OR
04.1998 - 11.2000
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Gave cheese fondue presentations, educated on fondue cooking safety
Education
Advanced Breastfeeding
Birthingway College of Midwifery
Portland, ORBachelor of Arts - Spanish And Latin American Studies
Portland State University
Portland, ORSkills
- Fluent in Spanish language including reading/writing
- Data Entry
- Anthropometrics
- Database Management
- Trauma-informed counseling
- Teaching/training
- Sales
- Customer Service
Languages
Spanish
Full Professional
Timeline
Breastfeeding Coordinator/Nutrition Technician
Washington County
12.2011 - Current
Nutrition Technician/Breast Feeding Peer Counselor
Multnomah County Health Department
02.2011 - 06.2012
Mail Order Camera Sales
Samy's Camera
10.2004 - 02.2007
Server
The Melting Pot Restaurants Inc.
04.1998 - 11.2000
Advanced Breastfeeding
Birthingway College of Midwifery
Bachelor of Arts - Spanish And Latin American Studies
Portland State University