JODY AUBERT
Food And Beverage
Rancho Cucamonga,CA
Summary
To utilize skills, experience, and education to excel in the Food and Beverage industry with a growing company while stimulating and challenging myself. I am a motivated team player with strong communication skills and the ability to multitask. Fast and eager to learn with a can do attitude. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. I am looking to help a company meet their goals while establishing an enjoyable career for myself. I have a variety of experience in the food and beverage industry in a multitude of faucets.
Overview
26
26
years of professional experience
10
10
years of post-secondary education
4
4
Certifications
Work History
Bartender/Concession Stand Lead
Legends
03.2021 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Up sold menu items to customers, driving up per sale revenues and maximizing profits.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Bartender
SMG (Toyota arena)
8 2021 - Current
- I have worked at 19 of 22 locations of this arena.
- I have learned to work closely with each kitchen, concession stand, and multiple bars.
- Set up and breakdown for many events to include sporting, concerts, and special events.
- I have worked closely with warehouse and are very familiar with requisition processes, & inventory control.
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to positive work environment through effective teamwork and communication with colleagues.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Served high customer volumes during special events, nights, and weekends.
Lead Bartender
Deane's Bar & Thrill
03.2018 - 05.2024
- Bartender at high volume dive bar with over 180 different offerings.
- Can mix/make variety of different drinks and recommend many offerings to accommodate customers needs.
- I am very organized and like to keep bar area clean.
- Very friendly and out going and like to make customers experience enjoyable.
- Maintained extensive knowledge of bar offerings and inventory on hand.
- Up sold daily specials and beverage promotions to exceed daily sales goals.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained 30 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Mentored junior bartenders in advanced mixology techniques, elevating their skills within industry''s competitive landscape.
- Resolved customer complaints promptly and professionally, preserving positive relationships between business and its clientele.
- Maintained clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
Operations Manager (New Bar Openings)
RRM LLC
4 2019 - 11.2022
- Assisted and set up several bars for a LLC (Top Dog Tavern, Whiskey Republic & more).
- Applied for ABC licenses, set up inspections with city & county officials, and set up all vendor accounts.
- In addition unboxed, set up, and programmed all computers and POS.
- Created flow of restaurants and bars, trained, and supervised up to 49 employees: as well as trained GM and several managers to conduct daily activities.
- Enhanced team productivity by providing effective training programs and performance management systems.
- Optimized inventory control procedures to minimize losses and excess inventory levels.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Ensured compliance with industry regulations, maintaining safe working environment for staff members.
- Streamlined operational processes by implementing efficient workflow management strategies.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Increased profit by streamlining operations.
Loss & Prevention Manager
Top Dog Tavern
03.2018 - 11.2022
- Conducts weekly physical inventory ans counts of products that are sold to ensure that losses are minimal and that bartenders aren't giving away products.
- Also tracks draft beer through technology that is metered in draft lines to ensure minimal loss to owner.
- Evaluated surveillance equipment performance and recommended upgrades or replacements when necessary.
- Enhanced employee awareness of loss prevention practices by conducting regular inventory management tasks.
- Also programs and trains on use of POS systems, policies & procedures for the bar, as well as any other special request from owners.
- Streamlined operational processes for increased efficiency in detecting potential theft incidents.
- Monitored paperwork procedures to prevent error-related losses.
- Conducted audits on high-risk alcohol, ensuring proper inventory control measures were in place.
- Reduced inventory shrinkage through meticulous monitoring of alcohol and thorough investigations.
- Trained personnel on security best practices, protocols and procedures.
Bar Owner Assistant
Deane's Bar & Thrill
03.2018 - 06.2021
- Maintained all books for owner.
- Purchased all of non alcohol supplies for bar.
- Advertised on social media platforms daily.
- Performed payroll tasks and kept all logs for data to be input.
- Did all of write ups necessary for all employees to ensure bartenders were adhering to policies and procedures.
- Conducted physical inventory as well as draft beer monitoring.
- Ensured consistent financial performance by closely monitoring revenues, expenses, and budget allocations.
- Implemented inventory control systems to reduce waste and maintain optimal stock levels for efficient operations.
- Developed strong rapport with regular patrons through attentive service and personalized engagement that fostered loyalty among customers.
- Ensured legal compliance with local liquor licensing laws and regulations in order to maintain business operations without interruption.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Reported issues to higher management with great detail.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Buyer
The Nordam Group
01.1998 - 04.2000
- As buyer for this multi million dollar aerospace manufacture: responsible for management of outside sourcing patent products to be manufactured here in USA as well as overseas
- This consisted of build to print of thrust reverser for Falcon 2000 corporate jet
- Also purchased many other parts to support manufacturing company that included fabricated parts and structures
- Also responsible for daily activities associated with managing vendor contracts associated with such large project
- Interacted daily with engineering, accounting, contracts, as well as shipping and receiving.
- Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
- Coordinated with logistics teams to resolve any shipping delays or discrepancies while minimizing impact on operations.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Achieved cost savings by identifying opportunities for consolidation and bulk purchasing across departments.
Education
MBA -
American Public University
Charles Town, WV 01.2016 - 05.2018
BA Psychology & Minor in Sociology -
University of Texas
Permian Basin, Texas 01.2012 - 05.2016
High School Diploma -
Redlands High School
Redlands, CA 08.1990 - 05.1994
Skills
Payment Processing
Certification
RBS Certification
Timeline
Bartender/Concession Stand Lead
Legends
03.2021 - Current
Lead Bartender
Deane's Bar & Thrill
03.2018 - 05.2024
Loss & Prevention Manager
Top Dog Tavern
03.2018 - 11.2022
Bar Owner Assistant
Deane's Bar & Thrill
03.2018 - 06.2021
MBA -
American Public University
01.2016 - 05.2018
BA Psychology & Minor in Sociology -
University of Texas
01.2012 - 05.2016
Buyer
The Nordam Group
01.1998 - 04.2000
High School Diploma -
Redlands High School
08.1990 - 05.1994
Bartender
SMG (Toyota arena)
8 2021 - Current
Operations Manager (New Bar Openings)
RRM LLC
4 2019 - 11.2022