Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jody Barker

Rapid City,South Dakota

Summary

Professional and dependable administrative professional with experience as a front desk agent, serving as the first point of contact in fast-paced environments. Skilled in customer service, scheduling, records management, and handling sensitive information with discretion. Known for strong communication, attention to detail, and the ability to multitask while remaining calm under pressure. Committed to professionalism, reliability, and providing respectful, efficient service to the public and team members.

Overview

15
15
years of professional experience

Work History

Booking Tech/Court Clerk

Pennington County Sheriff’s Office
07.2018 - 01.2026

I utilized booking technology systems to process and document the intake of individuals into custody In accordance with procedural requirements. This included entering accurate personal identification data, arrest information, charges, warrants and court related details into jail system. I used booking systems to track housing assignments, classification status, property inventory and release eligibility.


I generated and reviewed booking reports and safe guarded confidential and sensitive information in compliance with criminal justice information standards. I coordinated electronically with law enforcement agencies, courts and internal departments to update booking statues, court dates, transfers, and releases.


I processed releases, update bonds or warrants or holds. Throughout all activities, I followed security protocols, ensured system accuracy under high volume and time sensitive conditions and supported the safe and efficient operation of the facility.

Guest Service Representative/Night Auditor

Howard Johnson Inn & Suites
09.2014 - 07.2018
  • Responsible for greeting guests and checking them in/out thoroughly and answering any questions.
  • Responsible for making/canceling reservations
  • Responsible for closing out the financial books of the hotel at the end of each business day.
  • Assisted in organizing facilities services to take care of customer issues as quickly as possible.

Night Auditor

Grand Gateway Hotel
12.2013 - 09.2014
  • Responsible for greeting guests and checking them in/out thoroughly and answering any questions.
  • Responsible for making/canceling reservations
  • Responsible for closing out the financial books of the entire hotel and bar at the end of each business day.
  • Responsible for preparing the deposits for the bank & rebuilding the tills/safe.
  • Assisted in organizing facilities services to take care of customer issues as quickly as possible.

Guest Services Representative/Night Auditor

Howard Johnson Inn & Suites
08.2010 - 12.2013
  • Responsible for greeting guests and checking them in/out thoroughly and answering any questions.
  • Responsible for answering phones and making/canceling reservations
  • Offered referral services to hotel guests and travel directions or make recommendations regarding shopping dining or entertainment
  • Communicate with all hotel departments efficiently and maintain the function board in the hotel lobby
  • Confirm sufficient supplies are ready and available to last the entire shift
  • Direct phone calls as necessary and ensure incidental services are active or restricted
  • Responsible for closing out the financial books of the hotel at the end of each business day.

Education

High School - General

CEB High School
Eagle Butte, South Dakota
05.1994

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Customer relations
  • Organization
  • Complaint handling
  • Data entry
  • Account updating

Timeline

Booking Tech/Court Clerk

Pennington County Sheriff’s Office
07.2018 - 01.2026

Guest Service Representative/Night Auditor

Howard Johnson Inn & Suites
09.2014 - 07.2018

Night Auditor

Grand Gateway Hotel
12.2013 - 09.2014

Guest Services Representative/Night Auditor

Howard Johnson Inn & Suites
08.2010 - 12.2013

High School - General

CEB High School