
Professional and dependable administrative professional with experience as a front desk agent, serving as the first point of contact in fast-paced environments. Skilled in customer service, scheduling, records management, and handling sensitive information with discretion. Known for strong communication, attention to detail, and the ability to multitask while remaining calm under pressure. Committed to professionalism, reliability, and providing respectful, efficient service to the public and team members.
I utilized booking technology systems to process and document the intake of individuals into custody In accordance with procedural requirements. This included entering accurate personal identification data, arrest information, charges, warrants and court related details into jail system. I used booking systems to track housing assignments, classification status, property inventory and release eligibility.
I generated and reviewed booking reports and safe guarded confidential and sensitive information in compliance with criminal justice information standards. I coordinated electronically with law enforcement agencies, courts and internal departments to update booking statues, court dates, transfers, and releases.
I processed releases, update bonds or warrants or holds. Throughout all activities, I followed security protocols, ensured system accuracy under high volume and time sensitive conditions and supported the safe and efficient operation of the facility.