Jody Bonk
Little Suamico,WI
Summary
Detail-oriented professional with comprehensive experience in Office Operations and Administration. Expertise in Project Management, Data Entry, and organizational systems. Proficient in multitasking and task prioritization, adapting quickly to evolving demands. Committed to continuous learning and tackling new challenges with enthusiasm.
Overview
17
17
years of professional experience
Work History
Office Operations Associate
State of Wisconsin Department of Community Corrections
03.2025 - Current
- Facilitated client intake for probation assignment to agents, ensuring efficient processing.
- Trained new staff on office protocols, enhancing team collaboration and knowledge sharing.
- Managed office supply inventory, ensuring a well-stocked and organized environment.
- Handled incoming and outgoing calls, accurately recording messages for follow-up.
- Processed incoming checks and money orders, ensuring timely client transactions.
- Monitored lobby activities, ensuring clients received timely assistance during appointments.
Customer Order & Logistics Specialist
Georgia-Pacific, LLC
11.2014 - 06.2024
- Ensured on-time delivery of goods by coordinating transportation services effectively.
- Met deadlines consistently by prioritizing tasks under strict time constraints.
- Established strong vendor relationships to secure timely product deliveries.
- Resolved delivery and billing issues through collaboration with cross-functional teams.
- Managed third-party logistics providers to uphold high service quality standards.
- Addressed customer complaints regarding shipping delays efficiently, enhancing satisfaction.
Intermodal Subrogation
Schneider National
08.2008 - 11.2014
- Ensured timely payment by overseeing invoicing for equipment repairs and damage.
- Maintained vendor relations by tracking and updating outstanding invoices regularly.
- Facilitated prompt vendor payments by managing over-the-road repair communication effectively.
- Resolved invoice discrepancies to ensure vendors received timely payments without delay.
Skills
- Documentation skills
- Customer Service
- Relationship building
- Strong problem solver
- Data entry
- Staff management
- Payment processing
- Positive attitude
Timeline
Office Operations Associate
State of Wisconsin Department of Community Corrections
03.2025 - Current
Customer Order & Logistics Specialist
Georgia-Pacific, LLC
11.2014 - 06.2024
Intermodal Subrogation
Schneider National
08.2008 - 11.2014