Jody Boushell
Clayton,NY
Summary
Highly accomplished Director with extensive experience in Business Leadership. Proven track record of fostering innovation, operational excellence, and revenue growth through strategic leadership, customer and business development. Skilled in cultivating high-performance teams and nurturing strong alliances. Passionate about philanthropy and community engagement.
Overview
19
19
years of professional experience
Work History
Business Development Coordinator
Save The River
Clayton, NY
11.2024 - Current
- Participated in trade shows, conferences to promote company's products, services.
- Identified target markets through demographic analysis of current customer base.
- Monitored performance metrics to ensure projects meet desired objectives within budget constraints.
- Conducted market research to identify potential customers.
- Developed and implemented business development strategies to increase customer base.
- Collaborated with internal teams to identify and secure new business opportunities.
Administrative Executive
On the River Construction
Alexandria Bay, NY
09.2023 - 11.2024
- Conducted performance reviews on administrative staff members to ensure they are meeting expectations.
- Developed training materials for new hires on how to use office equipment efficiently.
- Researched potential vendors to identify cost savings opportunities related to office supplies or services.
- Developed and implemented administrative procedures to maximize efficiency.
- Organized meetings between executives and outside vendors or clients.
Director of Financial Services & Administration
The Manhattan Club
NY, NY
01.2018 - 04.2023
- Directed two pivotal departments at a prestigious luxury brand, RCI Gold Crown Resort, comprising 14,872 Ownership Interests encompassing an annual budget of $66 million.
- Led Financial Services, increasing annual collections to $22 million.
- Strategized, created, and hired management and staff for a new department tasked with facilitating real estate negotiations in lieu of foreclosure. This effective alternative resulted in a 35% annual reduction of debt.
- Created SOP for the documents required to transfer deeded property in NYC, which positively impacted the homeowners' association.
- Conducted property inventory audits of intervals with accuracy, ensuring compliance with established standards.
- Fostered robust executive relationships with management, lenders, loan servicing companies, law firms, collection agencies, and vendors.
Chief of Staff
The Manhattan Club
NY, NY
01.2013 - 01.2018
- Managed communications between the executive office, Financial Services and Administration.
- Monitored and reported on the loan receivables portfolio to proactively increase cash flow and minimize the company's exposure.
- Directed and supported a staff of four managers and twenty-five employees throughout two office locations.
- Strategized and assisted in the billing assessments of twenty-six different ownership products.
- Projected and reported delinquency for transient revenue and annual budgets with the executive team.
- Prepared reports, performance modifications, and implemented SOP for daily operations.
- Trained management on new credit services offered through collection agencies and vendors, including LexisNexis, Equifax, and Experian.
Manager of Financial Administration
The Manhattan Club
NY, NY
01.2006 - 01.2013
- Managed Financial Services staff, maintaining an annual 2.5% delinquency rate in ownership dues.
- Managed Mortgage department's collections, encompassing a $55 million loan portfolio.
- Responsible for loan servicing reporting and collateral documentation audits.
- Assisted with the management of the sales staff and contracts department.
- Pioneered new sale products, which generated a 17% increase in revenue.
- Created and executed billing procedures for new sales products.
- Executed weekly sales fundings and transmittals.
- Custodial reporting and mortgage satisfaction due diligence executed for loan portfolio.
- Created innovated SOP for owner financing of units sold to equity group.
- Consulted with in-house counsel on accounting, sales, and operations.
- Established foreclosure process with counsel to facilitate process.
- Reconciled legal correspondence, trust documents, and bankruptcy filings.
Education
Communications
Shippensburg University of Pennsylvania
Shippensburg, PASkills
- Administrative Management
- Operations Management
- Customer Service Management
- Account Reconciliation
- Effective Leadership
- Business Development
- Change Management
- Corporate Restructuring
- Cross-functional Collaboration
- Market Expansion
- Performance Optimization
- Analytical Problem Solving
- Process Improvement
- Product Development
- Recruitment Strategies
- Revenue Growth
- Sales and Marketing Strategy
- Stakeholder Relations
Timeline
Business Development Coordinator
Save The River
11.2024 - Current
Administrative Executive
On the River Construction
09.2023 - 11.2024
Director of Financial Services & Administration
The Manhattan Club
01.2018 - 04.2023
Chief of Staff
The Manhattan Club
01.2013 - 01.2018
Manager of Financial Administration
The Manhattan Club
01.2006 - 01.2013
Communications
Shippensburg University of Pennsylvania
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