Jody Bumgardner
Paris
Summary
Driven and reliable professional with knack for leadership, stress tolerance and problem-solving abilities, coupled with strong organizational and communication skills. Poised to contribute to team success, achieve positive results and have a willingness to learn. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
29
29
years of professional experience
Work History
Lead Site Supervisor / Medical Coordinator
Educare Community Living
Paris, TX
08.2023 - Current
- Train and supervised new employees on site policies and procedures.
- Provided onsite training to help develop employee skills.
- Direct care attendant to clients, including cleaning, preparing meals and laundry.
- Transport clients to their appointments
- Schedule and enter appointments into the computer.
Home Health Caregiver
Girling Home Health Care
Tyler, TX
11.2018 - 09.2019
- Assisted clients with dressing and grooming. Helped them to overcome and adapt to mobility restrictions.
- Assisted clients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe and organized living space for clients. Did their laundry and shopping. Prepared meals.
Home Health Caregiver
Red River Health Care Inc
2152 Clarksville St Paris, TX 75460
11.2015 - 07.2019
- Assisted clients with dressing and grooming. Helped them to overcome, and adapt to mobility restrictions.
- Assisted clients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for clients. Did laundry, shopping and prepared meals.
Home Health Caregiver
Jordan Home Health Services
Paris, TX
11.2015 - 11.2018
- Assisted clients with dressing and grooming. Helped them to overcome and adapt to mobility restrictions.
- Assisted clients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for clients. Did laundry, shopping and prepared meals.
Office Manager
Beth Gilmer's Counseling Center
3605 NE Loop 286, Suite 1800 Paris, TX 75460
09.2014 - 11.2018
- Handled sensitive information with discretion, maintained confidentiality of clients and company documents.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Answered phones, scheduled appointments, made reminder calls for appointments, collected payments, data entry, billed insurance companies.
- Oversaw office inventory by ordering, receiving shipments and stocking.
Office Administrative Assistant
Lamar County Young Life
Paris, TX
09.2014 - 04.2016
- Greeted incoming visitors professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Answered phones, scheduled and solicited donations, organized fundraisers, recruit volunteers, data entry.
Lead Case Manager
North Texas Youth Connection
Sherman, TX
09.2009 - 09.2012
- Scheduled appointments and completed intakes, maintained files, data entry, billing and answered phones.
- Collaborated with other agencies to create care plans tailored to individual client needs.
- Led Groups for youth and Outreach.
- Managed crisis situations effectively, providing immediate assistance and coordinating follow-up support as needed.
- Trained and supervised new employees.
Thrift Store Manager/Office Clerk/Client Advocate
Safe-T Crisis Center Thrift Store
Paris, TX
10.2008 - 05.2009
- Acted as temporary store manager, which included record keeping, filing, daily reports and data entry.
- Prepared stock for store, which included sizing, tagging and pricing.
- Operated cash register, telecheck machine, credit card processing, fax machine and computer system.
- Established a positive workplace culture that fostered teamwork, open communication, and continuous learning opportunities for all employees.
- Completed client intakes and referrals, along with client advocacy.
Administrative Assistant/Social Services Coordinator
Family Haven Crisis & Resource Center
Paris, TX
03.1996 - 07.2007
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Answered telephone hotline, Crisis Intervention and documentation, completed needs assessment with clients and assist them with securing social services within the community. Provided transportation as needed.
- Record keeping, compiled statistical data, weekly and monthly reports, coordinated staff schedules and appointment calendars. Served as Notary Public.
- Built relationships with supervised clients in the shelter, performed intake, referral services and peer counseling.
Education
No Degree - General Studies
Paris Junior College
Paris, TXGED -
Henderson County Junior College
Athens, TX01-1977
Skills
- Team Leadership
- Site coordination
- Safety Protocol Implementation
- Attention to detail
- Following instructions
- Employee training
- Employee motivation
- Dependable and hardworking
- Stress tolerance
- Relationship building
Timeline
Lead Site Supervisor / Medical Coordinator
Educare Community Living
08.2023 - Current
Home Health Caregiver
Girling Home Health Care
11.2018 - 09.2019
Home Health Caregiver
Red River Health Care Inc
11.2015 - 07.2019
Home Health Caregiver
Jordan Home Health Services
11.2015 - 11.2018
Office Manager
Beth Gilmer's Counseling Center
09.2014 - 11.2018
Office Administrative Assistant
Lamar County Young Life
09.2014 - 04.2016
Lead Case Manager
North Texas Youth Connection
09.2009 - 09.2012
Thrift Store Manager/Office Clerk/Client Advocate
Safe-T Crisis Center Thrift Store
10.2008 - 05.2009
Administrative Assistant/Social Services Coordinator
Family Haven Crisis & Resource Center
03.1996 - 07.2007
No Degree - General Studies
Paris Junior College
GED -
Henderson County Junior College