Summary
Overview
Work History
Education
Skills
Timeline
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JODY BUNDY

LOGANSPORT,IN

Summary

Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. I am always willing to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

22
22
years of professional experience

Work History

Administrative Assistant

Workman and Associates
Logansport, IN
09.2023 - 06.2025
  • Developed and maintained filing systems for confidential documents and records.
  • Managed database systems containing customer contact information.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Scheduled appointments between clients and customers and internal staff members.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Answered questions from customers regarding products and services offered by the company.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Processed annuities, made trades (buying and selling), opened up new accounts, and learned a lot of information for investing and retirement plans.
  • Process annuities, trade (buy and sell), open up new accounts, and work with retirement plans.

Administrative Assistant

ProactiveMD
Monticello, IN
12.2019 - 07.2023
  • Developed and maintained filing systems for confidential documents and records.
  • Managed database systems containing customer contact information.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Greeted visitors and provided general information about the company.
  • Managed office supplies inventory and placed orders when necessary.
  • Processed invoices for payment using accounting software applications.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Scheduled appointments between clients and customers and internal staff members.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Answered questions from customers regarding products and services offered by the company.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.

Medical Receptionist

Center for Pain Management
Lafayette, Indi
06.2003 - 12.2019
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Maintained confidentiality of patient information according to HIPAA regulations.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Greeted and checked in patients, updating patient information in computer system.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Answered phones promptly and directed calls appropriately.
  • Processed referrals for specialist care when requested by physicians or patients.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
  • Processed patient payments and scanned identification and insurance cards.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Protected patients by observing strict HIPAA guidelines.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.

Education

High School Diploma -

Pioneer Jr Sr HIgh School
Royal Center
06-1992

Skills

  • Database management
  • Document organization
  • Calendar management
  • Customer service
  • Data entry
  • Confidentiality adherence
  • Office supplies management
  • Effective communication
  • Problem solving
  • Time management
  • Attention to detail
  • Team collaboration
  • Customer relationship management
  • Multitasking and prioritization
  • Professional communication
  • Office management

Timeline

Administrative Assistant

Workman and Associates
09.2023 - 06.2025

Administrative Assistant

ProactiveMD
12.2019 - 07.2023

Medical Receptionist

Center for Pain Management
06.2003 - 12.2019

High School Diploma -

Pioneer Jr Sr HIgh School

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