Jody T. Carkuff
Summary
Highly experienced Sales Account/ customer service representative known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
INSIDE SALES ACCOUNT EXECUTIVE
Dell Technologies
03.2022 - 04.2023
- Managed assigned account list of 100+ clients to support a healthy sales pipeline
- Provided as a key customer contact to ensure satisfaction throughout all stages of the sales cycle from quote through delivery
- Developed new and existing accounts within an assigned geographic region through effective prospecting, networking, solution selling and closing
- Responsible for maintaining a high quality of customer service by providing product and services information, marketing collateral, quotes, pricing and pre-sales and post- sales support.
SEASONAL DRIVER HELPER
United Parcel Service
10.2021 - 01.2022
- Consistently lifted and delivered up to 60lb packages throughout workday
- Worked as a team with driver to expedite deliveries of packages daily
- Ensured customer service standards were met and exceeded expectations
- Adhered accurately to standard operating and safety procedures
CUSTOMER RELATIONS/CATERING DRIVER
Panera Bread
07.2019 - 04.2020
- Awarded the "Face of Panera" title for outstanding customer service
- Interacted with customers to build friendly, professional rapport
- Ensured orders were delivered according to quality standards and in a timely manner
- Responded immediately and effectively to customers' needs
INSIDE SALES REPRESENTATIVE
EcoWater of Atlanta
02.2017 - 06.2019
- Initiated and successfully created new leads for outside sales team
- Consistently exceeded 300+ cold and follow up calls
- Educated potential customers on water filtrations systems and water purification advantages
- Answered customers' questions regarding products, prices, and availability
Education
Bachelor of Science (B.S - HumanDevelopment & Family Studies
AUBURN UNIVERSITY
Auburn, ALMaster of Cosmetology Cosmetology -
Empire Cosmetology School
Kennesaw, GaSkills
- Sales and Marketing Initiatives
- Technology Sales
- Customer Service
- Pipeline Development
- Relationship Building
- Client Retention
- Relationship Development
- Account Management
- Customer Relationship Management
- New Business Development
Certification
Licensed Master Cosmetologist Redken/Aveda Salon Educator
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
INSIDE SALES ACCOUNT EXECUTIVE
Dell Technologies
03.2022 - 04.2023
SEASONAL DRIVER HELPER
United Parcel Service
10.2021 - 01.2022
CUSTOMER RELATIONS/CATERING DRIVER
Panera Bread
07.2019 - 04.2020
INSIDE SALES REPRESENTATIVE
EcoWater of Atlanta
02.2017 - 06.2019
Bachelor of Science (B.S - HumanDevelopment & Family Studies
AUBURN UNIVERSITY
Master of Cosmetology Cosmetology -
Empire Cosmetology School
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